Quality Manager

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Job description

Quality Manager

Royston

Full Time Permanent Position

Salary Negotiable DOE

Our Client based in Royston are looking to recruit a Quality Manager / Head of Quality this is a day shift permanent role:

Job Title: Quality Manager / Head of Quality

Reports to: Managing Director

Responsible for: Quality Assurance and Quality Control Teams

Purpose of Role:

Ensure compliance to ISO9001, AS9100 Rev C, Nadcap (CP, HT, NDT, NM, WLD) and Sabre2. Develop and maintain robust quality assurance and quality control teams within the business, ensuring continuous readiness for internal, 3rd party external and customer audits.

Develop and maintain a strong technical relationship with customers, ensuring customer specifications are understood and implemented through contract review and in the event of process failure, quality tools and techniques e.g. 8D Methodology, 5-Whys, etc. are deployed effectively to deliver route cause solutions.

Key Tasks:

Develop and maintain senior relationships with both customers and suppliers at a technical level ensuring customer interface is appropriate and professional.
To evolve and coordinate quality strategy within the Company
To coordinate and drive quality initiatives to provide a guideline for a basis of quality process improvement
Review and manage customer scorecards
Maintain internal quality audit schedule to ensure the continuing success of quality initiatives and management systems, including both customer and industry imposed audit requirements
Provide reports on and drive improvement through Key Performance Indicators with your team with the focus on ensuring that the programme satisfies the customer's requirements.
Manage individual and team performance against business objectives
Manage the Quality/Business Management System
Encourage an environment of continuous improvement
Develop effective quality control processes within the manufacturing process
Govern the NPI process, ensure process adherence and ongoing process evolution requirements identified through lessons learnt activities

Key Skills/Experience:

An effective leader, skilled in enlisting the support of all team members in aligning with project and organisational goals
Organised and detail-oriented with the ability to prioritise and delegate tasks effectively to ensure timely project completion within a team environment
Creative, resourceful and flexible, able to adapt to changing priorities and maintain a positive attitude and strong work ethic.
Breadth of experience from customer interface and program management to supply chain and tooling management
Extensive experience in managing projects and new parts implementation processes (APQP iaw AS9145, PPAP. Etc.) Experience with advance quality tools (e.g. FMEA, MSA, SPC)
Extensive experience in auditing and coordinating audits (3rd party, internal, customer)
Extensive experience managing high level supplier and client relationships within a complex customer base
Customer focussed - both internal and external
Experience of working in a manufacturing environment, preferably aerospace
Supplier development experience required
Results orientated with the ability to balance other business considerations
Key ability to persuade and influence the company to adopt their quality responsibilities
Demonstrate a knowledge and understanding of a broad range of Quality, Engineering, Supply Chain and Manufacturing processes.
Working experience in Lean/Six Sigma and continuous improvement
Experience in managing quality/business management systems iaw AS900/ISO9001
Experience in NADCAP approved special processes
Working understanding of metrology and inspection management
Solutions focussed with a practical approach
Demonstrable change management experience in an inspection environment
Experience of machined or fabricated components and assemblies, including working knowledge of geometric tolerancesINDCNC

Quality Manager / Head of Quality / ISO9001 / AS900 / Quality Engineer / NADCAP / Aerospace / NADCAP