Income Officer

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Job description

Income Officer

Your new company

Registered provider of social housing focused on providing supported housing to vulnerable adults with a range of complex needs. Who pride themselves on the bespoke and high-quality service they offer their clients and currently deliver housing and support services in over 20 Local Authorities.

Your new role

* Ensure that Parasol Homes manages its income via housing benefit and play a crucial part in tracking, managing, and recouping expected payments
* Produce accurate reports reflecting income received vs. income expected and provide commentary to senior management on any areas of non or partial payment
* Take prompt action where non or partial payment has been identified \u00B7 Work closely with the Finance Team to ensure that debtor accounts are up to date and accurate.
* Work closely with the Housing Team to ensure that all service charges are collected on a regular basis and take action where this is not the case
* Provide Senior Management with monthly reports on income collection, alongside exceptions reports with commentary on how non or partial payments will be recovered.

What you'll need to succeed

* Knowledge and experience in income and debt management and recovery
* Experience of using CRM systems or other related software in managing arrears records
* Experience of producing detailed reports for presentation
* Excellent written and oral communication skills
* Knowledge and understanding of welfare benefits, in particular, housing benefit (desired)
* Experience of working closely with a variety of stakeholders in order to meet deadlines and targets

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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