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Customer Service Advisors - Work From Home

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Cordant People 9.55 British Pound . GBP Per hour

2021-12-03 15:05:59

Job location Knowsley Industrial Park, Lancashire, United Kingdom

Job type: fulltime

Job industry: Call Centre / CustomerService

Job description

Customer Advisor - Work from Home
£9.55 per hour paid weekly initially
Full time hours - Monday to Friday

We are currently recruiting Customer Service Advisor to join our client on behalf of a Government contract. This is a great opportunity for someone with previous customer service experience who is looking for that next step! The role is remote working so you have the comfort of working in your own home and all equipment is provided by the client priory to starting. We are looking for people who can start in November so it's a quick turn around for people looking for work.

Please note if successful you will need to attend site in Liverpool on your first to pick up the provided equipment

What will you be doing?

- Resolving customer queries and complaints to a high standard
- Managing customer cases and providing excellent customer service
- Ensuring all customer interactions are to a high quality
- Recording all customer information on the internal systems
- Working to a first time resolution on all calls

What are we looking for?

- Previous experience within a customer service role - contact centre experience is desirable but not essential
- Experience handling customer queries and complaints
- Excellent communication skills - both written and verbal
- Ability to work as part of a team
- Computer literate - you will be using a number of in house systems

Hours of work -

- Monday to Friday, shifts between 8am-6pm
- This a full time role only

Pay rate -

- £9.55 per hour
- Weekly pay initially

This is a great opportunity to get your foot in the door in a temporary to permanent opportunity. This offers weekly pay initially and is an ongoing role with a national client.

Interviews are taking place now for this role so if you're interested then apply now!

Cordant People are an equal opportunities employer
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