Enquiries Officer, Adoption Services

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Job description

Part time permanent post, 18.5 hours per week

Working days - Tuesday (including evening), Wednesday and Saturday morning

With flexibility for additional overtime opportunities

Based in our offices in Reading, or London, with home working options

Salary in the range of £11,269 to £12,521 part time pro-rata per annum (Full time equivalent range £22,537 to £25,041 per annum)

If working from London, an additional location allowance of £1,650 per annum will be applied

Parents and Children Together (PACT) is an independent adoption charity and family support provider which helps hundreds of families every year through outstanding adoption services and therapeutic support and community projects across London and the South of England.

Our Adoption Services team recruit, prepare, approve and support adoptive parents for children in care. We're looking for an Enquiries Officer to join our team who operate our frontline enquiry service providing information and advice.

If you have outstanding customer service skills, are competent in the use of Microsoft Office packages, are accurate in the use of database systems and can demonstrate effective listening skills whilst developing your knowledge and understanding of our adoption enquiries, then we would like to hear from you.

To join our inspirational organisation where you can make a real difference, please visit our website for further information, a job description and anapplication form.

Closing date for applications is 9am on Monday 13 December 2021.

Interviews will take place on Wednesday 22 December 2021.

Please note that we may close this advertisement earlier than stated should we receive a high volume of suitable applications. Please do not submit your CV, only completed application forms will be accepted. No agencies please.

PACT is a supportive and respectful place where people are passionate about making a positive difference to the lives of women, children and families from many different backgrounds. We continuously look to progress the ways in which we create families and bring people together and encourage applications from people across all communities. We are committed to ensuring that our people and our services reflect the diversity of the communities we serve and applications from people from under-represented groups are particularly welcomed.

PACT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Anyone joining our team is subject to PACT's Safer Recruitment pre-appointment enquiries. These include the provision of documentation of the right to work in the UK, Disclosure Barring Service (DBS) check, overseas police check where applicable and references covering a minimum 5 year period. All opportunities are based in the UK.