eCommerce Business Analyst

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Job description

Role: eCommerce Business Analyst
Salary: £47,100 - £54,255
Contract: Permanent
Working Hours: Monday - Friday, 08:00 - 16:30

Role overview

Aldi Click and Collect is fast paced and dynamic! You will be in the thick of it, working with stakeholders in both the front and back end areas making a difference that will benefit either customers and/or our operational colleagues in stores. It's hard work but rewarding.

Are you up for the challenge?

Key responsibilities of the role
- Working with business stakeholders to effectively elicit, understand, translate and document requirements
- Manage change throughout the full project lifecycle, from the initial benefits case through to detailed scoping/design, operational readiness and to support benefits realization once live
- Identify and drive quick win initiatives that support longer term business objectives
- Liaises with internal teams and third party contacts to ensure quality deliverables/solutions that are fit for purpose and delivers an optimal customer experience
- Prioritises workload in a changing environment and escalate as needed to ensure deliverables are met on schedule

The Candidate
- Ability to clearly communicate (both verbal and written) customer and business context to technical teams
- Ability to build trust enabling the management and influencing of stakeholders at all levels
- Excellent organizational, presentation and communication skills
- Technically minded but business driven
- Adaptable to a changing environment with a 'can do' attitude
- Attention to detail to ensure high level of quality is maintained.
- Logical and efficient, with a keen attention to detail
- Highly self-motivated and directed
- Collaborative approach and team-oriented

Skills & Qualifications:

Essential:
• Previous Business Analysis experience (Agile BA experience)
• Ability to demonstrate Business Analysis in a complex business/technical environment
• Project Management experience
• Retail/eCommerce experience
• Solid understanding of requirements elicitation, requirements definition, user interaction design, system interactions, data flows and system/process mapping
• Strong knowledge of Agile/Scrum methodologies
• Quality oriented with a good track record of delivery
• Understanding of agile project methodology
• The ability to collaborate with the business teams to understand project scope.
• Strong communicator, demonstrating time management and detail orientated attributes
• Highly self-motivated and directed
• IIBA or BCS Diploma in Business Analysis
• Scrum master or Product Owner experience
• Azure Dev Ops / Atlassian Jira, Confluence or similar tool exposure and administration

Desirable:

• BA qualification - BCS Diploma in Business Analysis or IIBA
• Project Management experience
• Retail/eCommerce experience
• Understanding of agile project methodology
• IIBA or BCS Diploma in Business Analysis
• Scrum master or Product Owner experience
• Azure Dev Ops / Atlassian Jira, Confluence or similar tool exposure and administration

Benefits include:

• Holidays - 25 Days plus Bank Holidays
• Pension Scheme
• In-Office Flexi Time
• Aldi Perks - Bike to work scheme, discounted gym membership, shopping and travel discounts & many more.