Business Systems Development Officer - Remote Working

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Job description

The starting salary for this role is £31,273 per annum, working 36 hours per week.

As part of our greener future strategies and our commitment to creating a healthy work-life balance, we welcome a conversation with you regarding our remote working options. Remote working to us is a balance of spending time in our communities, our offices and working from home or wherever works best.

The Adult Social Care Systems and Digital Team have a vacancy for a Business Systems Development Officer. The role is full time (36 hours per week) and is based at Quadrant Court, Guildford Road, Woking, Surrey GU22 7QQ, although remote working will be encouraged. This can be discussed at interview stage.

This new role in the Adult Social Care Systems and Digital Team has been created to identify opportunities for improvement in our core systems and work with teams across the directorate to establish systems requirements, driving improvements and ensuring that systems interface where necessary. Our core business systems are LAS, ContrOCC and Wisdom and, as social care is constantly changing and evolving, there are likely to be more systems added to the portfolio in the next 12 months.

Over the past two years ASC has been implementing Strengths Based Practice which means that our staff work with people as experts in their own lives, supporting them to reach their potential, listening carefully to 'what matters' to them rather than 'what's the matter' with them. They promote equality, show compassion, and work creatively with people.

At the same time, we are transforming the way residents and partners access social care, working towards integration with key partners such as health and developing new systems for our commissioning colleagues. We are ambitious and keen to maximise the functionality of core systems, building on this to create bespoke solutions for ASC to have optimal business systems fit for use across our multiple teams.

To be successful in this role you will need to be inquisitive and methodical as you will be working with multiple teams to turn systems requirements into reality. You will be working on specific projects, often with tight deadlines to investigate possibilities, suggest systems solutions and turn those into specifications for colleagues to build and test. You also will have a role in systems upgrades, testing and implementing new functionality.

You will have a keen interest in social care and understand the pressures that frontline teams face in their work. You will need to learn and understand Surrey business processes and ensure that these are followed in all of your systems design, promoting a best practice approach to recording information.

To be shortlisted for interview your personal statement will evidence the following:

• Your experience of delivering systems changes, turning requirements into specifications, building and testing.
• Experience in adult social care including operational knowledge of social care systems (ideally Liquid Logic or OCC) and an understanding of the principles behind social care practice.
• Ability to work on multiple projects at once, prioritise and develop excellent working relationships with diverse stakeholders.
• Desire to continuously learn and improve knowledge of systems, curious about emerging technology and able to share knowledge with colleagues
• Ability to travel across the county of Surrey to various locations to attend meetings when needed. Much of our work is now carried out remotely so you will be adept at using technology such as MS Teams.

At Surrey, our values and behaviours are just as important as our skills and abilities. They shape who we are as an organisation. Find out more about the values we follow.

For more information please find the full job description below and refer to this before submitting your application. We also invite you to read our Life at Surrey handbook to see insights of the culture at Surrey and how as a valued employee, you can help shape our Council.

Additional Information

This job advert closes at 23:59 on Tuesday 4th January 2022.

'Virtual' interviews (via MS Teams) will take place during week commencing 17th January 2022.

The hiring team will consider part-time applications as a job share, but this will depend on the role being covered full time.

Contact Details

For an informal discussion please contact Robin Snook / or Julie McPherson /

We look forward to receiving your application. You need to attach a separate Personal Statement tailored for this role which should be no longer than two sides of A4.

Please click on the apply online button below to submit.

Benefits

From flexible working to job sharing (where possible) we are committed to providing a healthy work life balance. A laptop and mobile will be supplied if applicable to your role. You will benefit from 26 days annual leave, rising to 28 days after 2 years' service, a generous local government salary related pension, as well as the option to join our car lease scheme. For more information about the wide variety of benefits you can take advantage of please visit MyBenefits for Surrey County Council staff.

Our Commitment

Surrey County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups.

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