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Fleet Customer Service

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Randstad Business Support

2021-12-04 07:30:03

Job location Coventry, Warwickshire, United Kingdom

Job type: fulltime

Job industry: Call Centre / CustomerService

Job description

We have an exciting opportunity to join a fleet management company in Coventry. If you love working in a driven, customer focused and friendly environment then you'll feel right at home as part of this dedicated team.

Shifts are Monday To Friday 7 - 3, 8 - 4, 9 - 5, 10 - 6

Your Responsibilities:

organise vehicle repairs and liaise between suppliers, repairers and customers
Support all customer requirements - inbound calls and emails
Support all supplier requirements
Deal with all queries on the phone and via online
See to the query process from start to finish
Deal directly with clients keeping them updated on the progress of their order
Maintaining and delivering a first class customer service experience at all times
Representing the brand name in a positive and professional way at all times

Skills and Experience:

Strong customer focus
Effective communication
Problem solving skills
Ability to plan andamp; organise
IT Literacy
Proven ability to work under pressure

Benefits:

Shifts are 7-3 8-4 9-5 10-6
Salary of up to £21 + 3900 OTE
On-site parking and cycle storage
28 days holiday
Flexible benefits

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

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