Senior Digital Performance Analyst

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Job description

DWP. Digital with Purpose.

DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support some of the most vulnerable people in our society.

We are looking for a Senior Digital Performance Analyst to work with us on the analysis of complex data and forming actionable insights, developing measures to support our teams.

You'll join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services, using fresh ideas and leading-edge technologies to create innovative, scalable and user-centric digital solutions.

The DWP products and services we maintain and modernise will be used by nearly every person in the UK, at key moments in their lives. The scale of what we do is extraordinary, and our scale and purpose is unique. We'd love you to join us.

Delivery. Work. Projects.

As a Senior Digital Performance Analyst you'll be working closely with digital teams, developing measures from a multiple data sources to support development decisions for the design and deployment of innovative service improvements that will positively affect millions of UK citizens.

You'll be analysing complex data and drawing actionable insight, communicating these to senior stakeholders to help strategise our ambitions and centralise our efforts on the user, as well as being a key member of an expansive development network, sharing best practices and promoting analysis driven approaches.

What skills, knowledge and experience will you need?

• You have a deep understanding of business goals and can turn these into tangible performance measures. You can work with people building digital products to define the KPIs and measures of success.
• You can integrate digital analytics with qualitative data, such as user surveys and user research, to develop hypotheses for testing. You can offer recommendations on the best tools and methods to be used.
• You can turn complex data into compelling, clear and actionable stories. You can present analysis and visualisations in clear ways to communicate complex messages. You can communicate negative and positive information to stakeholders. You know how to give tactical and strategic recommendations.
• You can work with and challenge senior stakeholders. You can adapt the approach according to constraints. You have a good knowledge of security and data privacy.
• You can see and implement changes necessary and improve processes and ways of working. You consider the impact of change and are able to influence stakeholders to make improvements.

Details. Wages. Perks.

You'll join us in one of our brilliant digital hubs in Leeds, Manchester or Newcastle, whichever is most convenient for you.

We also have all the tools and tech we need to enable our people to work flexibly, and many of us are working remotely at the moment due to COVID-19.

In return for your skills, we offer a competitive salary of up to £59,589 a brilliant civil service pension with employer contributions worth over 27%, and a generous leave package starting at 26 days.

We also have a broad benefits package built around your work-life balance which includes:

• Flexible working, flexi hours and flexi days
• Hybrid working: some time in a hub with the team, some time at home
• Family-friendly policies
• Time off volunteering and charitable giving
• Bring your authentic self to work with 'I Can Be Me in DWP'
• Discounts and savings on shopping, fun days out and more
• Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
• Sports and social activities
• Working in an award-winning environment and culture
• Professional development, coaching, mentoring and career progression opportunities.

CLICK APPLY for more information and to start your application.