Service Manager- Disability Management

---

Job description

Medsolve are working in partnership with a respected and established disability support provider to recruit for a Service Manager for their support centre in Leeds.

This role would be ideal for someone with experience in a health and social care supervisory role wishing to develop their career, especially those who have held a front-line managerial and leadership position.

You will be able to demonstrate your potential to lead and manage the front-line team within specialised community based, safe 'Person-Led' enabling support services for people who are vulnerable with severe complex needs. Ensuring that the assessed care, developmental and support needs are always fully implemented. Developing positive relationships with everyone involved and creating a homely, welcoming environment. Working proactively to help people gain more independence by acquiring daily living skills, achieving their forecasted outcomes and matching team members' expertise to their needs. Always respecting the people we are here to serve, their families, friends, colleagues and all stakeholders.

The purpose of this role is for the Service Manager to continuously demonstrate strong:
* Service team leadership, management, planning, organising, supervisory and development skills

* Delivery of 'Positive Stress Support'

* Thorough ongoing assessments of need, taking corrective action in real time where needed o Safe, flexible, caring, guiding/teaching and interpersonal skills

* Excellent computer, verbal, written, numerical, and communication skills o Regulatory knowledge across all disciplines relative and appropriate to the service

* Ability to communicate complex issues working as one team with all those involved

Service Managers will be appointed through a series of interviews to become the leader and manager of enabling support team members, competently and consistently ensuring the team:
* Delivers 'person-led' care and support service to a wide range of vulnerable people with complex needs using our ways of working. Consistently implementing the agreed enablement care and support plans to each individual even when no one is looking

* Creates positive relationships and opportunities, guaranteeing each person receives personalised enabling support, working in partnership with others

* Ensures the assessed needs of the person supported are met by developing; their relationships, daily living skills and greater independence

Person Specification Essential Criteria
* Evidences aptitude and willingness to

* Apply the Vision, Mission and Values and implement line management direction

* Put philosophy into practice by promoting; Person-Led supports, self and others health and wellbeing, always being a positive role model/mentor, being self-disciplined

* Teach and progress abilities in others to develop; 'Skills for living', self-advocacy, professional advocate for people within the home and in the community and personal career

* Adhere to finance and budgeting discipline and ability to support and teach others to

* Be flexible in approach to the role, being proactive to the needs of the service o Show passion, commitment, enthusiasm and drive

* Work under pressure, seek help and take a 'we can do' problem-solving approach

* Essential to have achieved or work towards Diploma in Leadership and Management Level 5

* Perform in line with culture and beliefs including appropriate appearance

* Occasionally travel overnight stays when needed

Demonstrates
* Can prioritise own workload, be professional, fair and consistent in delegating to others

* Ability to lead, manage and develop a service team in line with ethos and culture

* Flexibility including shift working, 'Local On-call' at evenings and weekends and 'sleeping-in' as required

* Appropriate; eye contact, positive-listening, body language, non-verbal, interpersonal skills

* Ability to; listen to and encourage others, develop communication and positive relationships skills.

* Respect for others.

* Excellent interpersonal and communication skills

* Positive understanding and attitude of equality towards vulnerable people and colleagues

* Fully practiced and committed to, citizenship and 'Positive Stress Support'

* Knows how to proactively deal with stress/pressure in self, and seeks guidance when needed

* Excellent computer skills, good spoken and written English and numeracy

* Desire and commitment to own ongoing development and career

* Knowledge and understanding of what the role entails, and prepared for interview

* Positive references

* No previous undeclared criminal convictions

Job Types: Full-time, Permanent

Salary: £24,000.00-£26,000.00 per year