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Customer Engineer

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Hays

2021-12-03 11:00:02

Job location Morley, Yorkshire, United Kingdom

Job type: fulltime

Job industry: I.T. & Communications

Job description

Customer Engineer needed in the Leeds area

Your new company
An opportunity has arisen for a Mobile Software\/Hardware Engineer to work with a large Independent Technology Partner in the North of England, United Kingdom. Our client is trusted by large corporate and public sector organisations in assisting customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business.

Your new role
The responsibilities of this role will be to assist the local and remote users of a number of clients to remedy software and hardware based IT issues on face to face and phone based role as well as performing hardware rollout activities. You will be working in a field engineering role in small team. You will need to be familiar with running manufacturers diagnostics and interpreting results to decide on a course of action to remedy the issue. You will also need a good manner with customers and be able to ask appropriate questions to gain first-hand information from the end user to further help with fault diagnosis.

What you'll need to succeed
To be successful we are looking for recent experience of repairing and ability to fault find and carry out full system inspections. Attention to detail will be key, with strong communication and teamwork skills as the various customers will have a wide variation of technical awareness and it will take someone with an adaptable style to be able to get and convey the right information. You will also need a strong independent work ethic as rollout and project activities may be carried out in a smaller environment requiring single member teams with a remote support function in the background.
What you'll get in return

As Europe's leading Independent Technology Partner, open doors to a range of opportunities for progression and offer a competitive salary with a fully flexible benefits scheme inclusive of this. We believe our client provides scope to advance your career and develop your professional skills, you'll have all the tools, information, and resources that you could possibly need.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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