Benefits Specialist

---

Job description

As a member of the Benefits team, you will administer the company's U.S. benefit and retirement plans related to plan options, policy features, enrollment, reporting, auditing, and other requirements ensuring benefits are delivered timely and communicated clearly. You will coordinate, administer, research, analyze, and resolve issues, providing top-notch, employee-focused customer service, and recommend improvements in benefit and retirement plans, programs, and processes. This is a non-exempt position based in the Alameda office.

Specific Duties and Responsibilities

• Administer the benefit plans, programs, and systems.*
• Resolve issues timely with employees, vendors, and systems, escalating as needed. This includes researching, responding to, and following up on employee questions.*
• Support employees with new hire, life event, and annual enrollment benefits and 401(k) selections.*
• Communicate benefits information in a clear and timely manner; may be involved in training, email/phone communication, and in-person discussions, along with supporting benefits and 401(k) questions from the HR front desk.*
• Ensure that employee databases and records for benefits are accurate and up to date in the Company's HR/benefit and vendor systems, maintaining strict confidentiality as required. May resolve issues with vendor file feeds.*
• Review and coordinate benefit deduction information with the Payroll team. This includes ensuring employee changes and benefit deductions are approved, entered, and audited before payroll processing, calculating adjustments, auditing medical waivers, preparing import files, etc.*
• Review, reconcile, audit, and submit payment requests to A/P for invoices. Partner with A/P to validate cost center allocations as needed. Serve as liaison with vendor billing contacts to ensure payments are allocated correctly. May reconcile funding for certain benefits.*
• Support internal communications and other benefits and retirement initiatives.
• Support compliance efforts for benefit and retirement programs, including record keeping, reporting, materials, etc.
• Create and maintain procedure and process documentation, including checklists.
• Cross-train and serve as back-up for other Benefits team members as needed.
• Perform other duties and projects as assigned.
• *Indicates an essential function of the role

Qualifications

• Associate degree and 3+ years of Human Resources, Payroll, or Benefits experience, or an equivalent combination of education and experience.
• The willingness and the ability to work on site in the Alameda, Ca office.
• Knowledge of key concepts and regulations in human resources, benefits, etc. Prior HR experience in retirement, wellness, leave of absences, Workers' Compensation, time and attendance, and/or payroll is preferred.
• Strong customer service skills and ability to handle issues with sensitivity, empathy, patience, and confidentiality.
• Excellent organizational and follow up skills with ability to prioritize assignments and meet deliverables while handling various projects simultaneously.
• An analytical thinker who enjoys problem-solving and has the ability to analyze large amounts of benefits data for invoice reconciliation, auditing, etc.
• Naturally inclined to exercise good judgment within defined procedures and practices to determine appropriate action and follow general instructions on routine work and detailed instructions on new assignments. Self-motivated and proactive enough to identify a broken (or missing!) process, study it, and recommend solutions, OR, when to ask questions or escalate the situation and provide regular updates as needed.
• Proficiency in MS Word, Excel, and PowerPoint. Teams and SharePoint knowledge a plus.
• Experience with payroll, benefit, or HR systems. UKG Pro experience a plus.

What We Offer:

• A collaborative teamwork environment where learning is constant and performance is rewarded

• The opportunity to be part of the team that is revolutionizing the treatment of some of the world's most

• devastating diseases

• A generous benefits package that includes medical, dental, vision, and life insurance; a 401(k) match; and an

• Employee Stock Purchase Plan

Penumbra, Inc., headquartered in Alameda, California, is a global healthcare company focused on innovative therapies. Penumbra designs, develops, manufactures and markets novel products and has a broad portfolio that addresses challenging medical conditions in markets with significant unmet need. Penumbra sells its products to hospitals and healthcare providers primarily through its direct sales organization in the United States, most of Europe, Canada and Australia, and through distributors in select international markets. The Penumbra logo is a trademark of Penumbra, Inc.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

If you reside in the State of California, please also refer to Penumbra's Privacy Notice for California Residents.