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Director, Business Development & Key Account Management

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Air Express International USA, Inc.

2021-12-03 08:54:20

Job location Brisbane, California, United States

Job type: fulltime

Job industry: Consulting & Corporate Strategy

Job description

Job Title: Director, Business Development & Key Account Management

Job Location: Brisbane, CA



We have an outstanding career opportunity for a Director, Business Development & Key Account Management in the Brisbane, CA Sector.The role executes DGFs global and regional sector strategy on a country level (as aligned with global sector structure). This position manages relationships with our largest customers (as the customer point of contact on a country level); it wins, retains and develops Strategic Customers; and it plans and manages accounts.


Key Responsibilities:

  • Manages relationship of a defined number of large and customers and prospects in a particular sector (serves as primary contact for the customer.
    Seeks and prospects for new large customer targets to win new customers

  • Ensures that activities are aligned with global/regional sector strategy

  • Delivers the regional and/or country customer budget by maintaining a healthy pipeline, good contractual performance and proactive thinking

  • Works on regional customer initiatives and implements global customer business plan

  • Collects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations (SLA's & SOP's)


Skills / Requirements :

  • Typically requires BS/BA in related discipline and 8-11 years of experience in related field or MS/MA and generally 5-7 years of experience in related field.

  • 3-5 years logistics industry experience and experience in selling in competitive markets

  • Very strong organizational skills

  • High degree of self-confidence, initiative, and commitment

  • Exceptional verbal and written communication and presentation skills

  • Experience using a CRM system as well as MS Office Products

Why join DHL Global Forwarding?


We are part of Deutsche Post DHL, the worlds leading logistics provider with operations in over 220 countries. Visit our career site on the web at




OurTOP EMPLOYER prestigious certificationattests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees.At DGF, we dont build businesses. We believe in building people so they can build the business and this means every success that we have comes from our employees. Together, our employees continue shaping our environment as a great place to work and community that we are all proud of.


As the worlds leading logistics company, DHL offers a wide range of interesting job challenges and opportunities in our different divisions around the globe. Our performance management system supports us in recognizing your potential, evaluating your performance, and continuously planning the development of your career with DHL.We will always enable you to take on responsibility and encourage your growth, personally and professionally.

We are proud of our history and what we have created, a global market leader with 30,000 passionate employees. Our aspiration is to become the undisputed leader in our industry,when people think of forwarding; we want them to think DGF,because we have:

  • Thelargest global networkwith more than ~30,000 passionate employees

  • The mostefficient processesandfastest response times

  • The best solutions and best customer service


Our Vision :The Logistics Company for the World

Our Mission:Excellence. Simply Delivered.
Our Purpose:We connect people, improving their lives.
Our Values:Respect & Results
Our Goals:Employer, Provider, and Investment of Choice, Living Responsibility


About DHL Global Forwarding (DGF) :


DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.

Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.


We are part of Deutsche Post DHL, the worlds leading logistics provider with operations in over 220 countries. Visit our career site on the web at


DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Work Authorization :

DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.

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