Employee Relations Representative

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Job description

Overview: This position maintains effective relations by providing day‑to‑day advice and direction to employees and supervision on employee relations issues, including work place accommodations. This position also advises management regarding policy interpretation and approves disciplinary action. This position represents management at appropriate steps in the grievance process by investigating issues and concerns in order to resolve them in an appropriate manner. This position may appear on behalf of the Company and respond to EDD claims, DFEH/EEOC complaints, and assists in the preparation of legal cases and conducts associated investigations as required. Additionally, this position assists in the development and execution of internal legal training classes for all levels of the organization. How You'll Make A Difference: Provides advice and councel to all levels of management regarding the use of progressive discipline, various personnel actions and other pertinent employee relations issues. Ensures all employee personnel actions are properly documented including investigations, discipline and terminations. Conducts investigations and responds to employee complaints of harassment, discrimination or unfair treatment, providing corrective action and resolution as appropraite. Determines appropriate levels of disciplinary action based on circumstances of the infraction, employee's disciplinary history, documentation provided by management, Company policy and procedures, past practice, and legal guidelines. Approves employee suspensions based on the circumstances of the incident, Company policy, procedures and practices. Reviews and processes Job Performance Evaluations for data entry. Reviews and processes employee termination Change of Status forms for data entry. Investigates and responds to various employee complaints registered with government agencies; including, the EEOC, DFEH, DOL, and EDD under direction of th H.R. Director. Represents the Company at personnel‑related hearings, legal precedings, depositions and investigations under direction iof H.R. Director. Responds to management and employee inquiries regarding policies, procedures and practices. Assists with administration, review and distribution of annual performance evaluations for exempt and non‑exempt employees. Maintains a business liason with unemployment claims vendor to ensure proper documentation is forwarded, proper response is made and appropriate Company representation in hearings. Reviews former employees' personnel files and determines if rehire eligibility should be revised to allow the applicant to reapply to work again for the Company. Coordinates and conducts review of personnel files requested by employees, former employees and government agencies. Promotes teamwork and maintains a good working relationship with other departments. Prepares Weekly Activities Report and Cedar Fair Quarterly Report. Ensures compliance with all applicable local, state and federal employment laws. Creates, implements and reviews department policies, procedures and work methods as necessary, to achieve Company objectives. Adheres to and enforces all Knott's Berry Farm's policies and procedures. Develops, presents and monitors Company training programs as required; including, supervisor shorts, team leader training and Kronos training to ensure quality and adherance to Company principles and goals. Reviews and approves Job Performance Evaluations at the final warning and termination level. Makes recommendations to change in Company, division and department policies and procedures based on employee complaints, feedback by management and employees, guest concerns, etc. Assists associates with reasonable workplace accomodations in accordance with State and Federal laws making recommendations to department management team. Creates, implements and executes interal company‑wide Human Resource related training programs to various levels of the organization. Assist with the Recruitment, Screening, and Interviewing of full‑time associates; and providing selection recommendations as necessary. Adheres to and enforces all Cedar Fair and specific Park policies and procedures, including safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment. Other duties may be assigned. We're Looking For: This position requires the following education and experience, or an equivalent combination of both: Education Experience Minimum Age High School Diploma or GED 3 ‑ 5 Years Related Experience at At Least 18 Years of Age exempt level supervisory experience including responsibility for training, counseling and discipline Qualifications: Relevant degree at the BS/BA level is preferred but not required. Basic understanding of Knott's policies, procedures, and employee rules of conduct. Must possess excellent written and oral communication skills, including the ability to communicate with line level employees and all levels of management. Must have extensive knowledge of employee relations practices, procedures and applicable State and Federal labor laws, and regulations. Must be detail oriented and possess excellent planning, supervisory and organizational skills. Must be computer literate, preferably in Windows, Word, Excel and PowerPoint. Must have 5 plus years experience supervising employees. Must have moderate knowledge of recruitment, screening, and interviewing processes. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.

This position requires the following education and experience, or an equivalent combination of both: Education Experience Minimum Age High School Diploma or GED 3 ‑ 5 Years Related Experience at At Least 18 Years of Age exempt level supervisory experience including responsibility for training, counseling and discipline Qualifications: Relevant degree at the BS/BA level is preferred but not required. Basic understanding of Knott's policies, procedures, and employee rules of conduct. Must possess excellent written and oral communication skills, including the ability to communicate with line level employees and all levels of management. Must have extensive knowledge of employee relations practices, procedures and applicable State and Federal labor laws, and regulations. Must be detail oriented and possess excellent planning, supervisory and organizational skills. Must be computer literate, preferably in Windows, Word, Excel and PowerPoint. Must have 5 plus years experience supervising employees. Must have moderate knowledge of recruitment, screening, and interviewing processes. Ability to work nights, weekends and holiday periods to meet business needs. Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law. Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.

Provides advice and councel to all levels of management regarding the use of progressive discipline, various personnel actions and other pertinent employee relations issues. Ensures all employee personnel actions are properly documented including investigations, discipline and terminations. Conducts investigations and responds to employee complaints of harassment, discrimination or unfair treatment, providing corrective action and resolution as appropraite. Determines appropriate levels of disciplinary action based on circumstances of the infraction, employee's disciplinary history, documentation provided by management, Company policy and procedures, past practice, and legal guidelines. Approves employee suspensions based on the circumstances of the incident, Company policy, procedures and practices. Reviews and processes Job Performance Evaluations for data entry. Reviews and processes employee termination Change of Status forms for data entry. Investigates and responds to various employee complaints registered with government agencies; including, the EEOC, DFEH, DOL, and EDD under direction of th H.R. Director. Represents the Company at personnel‑related hearings, legal precedings, depositions and investigations under direction iof H.R. Director. Responds to management and employee inquiries regarding policies, procedures and practices. Assists with administration, review and distribution of annual performance evaluations for exempt and non‑exempt employees. Maintains a business liason with unemployment claims vendor to ensure proper documentation is forwarded, proper response is made and appropriate Company representation in hearings. Reviews former employees' personnel files and determines if rehire eligibility should be revised to allow the applicant to reapply to work again for the Company. Coordinates and conducts review of personnel files requested by employees, former employees and government agencies. Promotes teamwork and maintains a good working relationship with other departments. Prepares Weekly Activities Report and Cedar Fair Quarterly Report. Ensures compliance with all applicable local, state and federal employment laws. Creates, implements and reviews department policies, procedures and work methods as necessary, to achieve Company objectives. Adheres to and enforces all Knott's Berry Farm's policies and procedures. Develops..... click apply for full job details