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Receptionist - Optical

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Vision Center by Walmart

2021-12-03 08:51:01

Job location Gilroy, California, United States

Job type: fulltime

Job industry: Administration

Job description

Job Description

WHAT WOULD YOU DO? THE SPECIFICS

* Ensure high quality customer service.
* Ensure a smooth flow of customers through the store.
* Answer, screen, and forward incoming phone calls in accordance with NVI protocol.
* Conduct accurate and timely pre-testing of patients.
* Process and understand managed care plans.
* Schedule and confirm appointments, follow-up visits and classes.
* File all patient records daily and pull patient files for the next days appointments.
* Keep store tidy and presentable according to company guidelines and policies.
* Prepare and maintain sales sheets and records in accounting/inventory application.
* Assist and maintain appropriate professional relations with the Optometrist, other NVI associates, and customers.

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