Business Analyst, Senior-Shared Services

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Job description

Business Analyst, Senior-Shared Services

Full-time Remote- CA, AZ, NV

About SCAN

As one of the nation's largest not-for-profit Medicare Advantage plans, serving more than 200,000 members in California, SCAN Health Plan has been a mission-driven organization dedicated to keeping seniors healthy and independent for over 40 years. SCAN employees are passionate about what they do, and understand that success is based on achieving the mission. Employees are afforded with the training and tools necessary to do their jobs and are rewarded for their efforts and recognized as experts in their fields. To learn more, visit scanhealthplan.com or follow us on social media: LinkedIn; Facebook; and Twitter.

The job

Develop solutions including creating reports and databases using technical expertise in SQL, Access, Tableau, Alteryx, etc. Act as subject matter expert and liaison to Shared Services and Business stakeholders in order to elicit, analyze, communicate and validate requirements for changes to business processes, policies and information systems. Understand business problems and opportunities in the context of the requirements.

You will

• Utilize MS SQL Server, Access, and Excel to obtain data and present findings to end users.


• Utilize analytical tools like Tableau and Alteryx to create workflow and data visualizations.


• Create and review automated processes using SQL, stored procedures, and functions to facilitate and monitor quality assurance and data accuracy.


• Review and edit requirements, specifications, business processes and recommendations related to proposed solution.


• Work closely with internal and external customers to ensure requirements are clearly understood.


• Utilize understanding of the business issues and data challenges in order to implement successful process and policy updates.


• Provide regulatory and ad-hoc reporting.


• Manage milestones and deliverables of complex Business and Shared Services projects in support of Business production by monitoring deadlines and communicating effectively.


• Function as a resource and assist with escalated issues and tasks, as needed.


• Lead implementation efforts. Develop implementation plans. Define test conditions and scenarios and develops accurate and complete test plans. Ensure issues are identified, tracked, reported on and resolved in a timely manner. Communicate needed changes to development team.


• Adhere to SDLC and change control procedures.


• Work closely with Business, IT and other Shared Services departments to ensure desired outcomes are achieved.


• Partner with other departments to provide technical support and knowledge related to projects and system enhancements.


• Other duties as assigned.

Your qualifications

• Required: Bachelor's Degree or equivalent experience required.


• 5+ years of data analysis experience in the healthcare industry, preferably specific to claims data.


• Requires experience working with Microsoft SQL Server Management Studio writing SQL code and building stored procedures and functions.


• Experience with change control and version required.


• Data modeling experience is preferred.


• Advanced Microsoft Access, SQL, and Excel skills.


• Tableau, Alteryx skills are preferred.


• Strong analytical and critical thinking skills.


• Ability to communicate difficult/sensitive information tactfully.


• Strong organizational skills.


• Demonstrated understanding of technical design specifications.


• Demonstrated understanding in the areas of application programming, database and system design.


• Ability to facilitate effective team interaction.

Covid-19 Vaccination Policy

To ensure a healthy and safe work environment, all SCAN employees will be required to be fully vaccinated by January 1, 2022. Generally, you are considered fully vaccinated 14 days after receiving the last dose, as recommended by the manufacturer, of a vaccine that has been authorized by the FDA for use in the United States, including vaccinations that have been approved pursuant to an Emergency Use Authorization. If fully vaccinated outside of the United States, the vaccination must be listed for emergency use by the World Health Organization (WHO). If you cannot receive the vaccine because of a disability/medical reason or sincerely-held religious belief, you may request an accommodation to this requirement by . Learn more about the COVID-19 vaccination here -

What's in it for you?

• A competitive compensation and benefits program


• An annual employee bonus program


• Robust Wellness Program


• Generous paid-time-off (PTO)


• Ten paid holidays per year, plus 1 additional floating holiday


• Excellent 403(b) Retirement Saving Plan with employer match


• Robust employee recognition program


• Tuition reimbursement


• A work-life balance


• An opportunity to become part of a team that makes a difference to our members and our community every day!

We're always looking for talented people to join our team! Qualified applicants are encouraged to apply now!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)