Assistant Store Manager

---

Job description

Who We Are:
Reformation is a fast-growing company that proves fast fashion and sustainability can coexist. With both our HQ and our own factory based in Los Angeles, we combine stylish, vintage-inspired designs with sustainable practices. We release limited-edition collections every week on our website and in our brick and mortar stores.

We are a future focused organization committed to the belief that the problems facing our planet and society can be solved through innovation, common sense and education. Being naked is the #1 most sustainable option. We're #2.

Assistant Store Manager :
No position at Reformation is about the status quo, every team member is passionate about building a company rooted in excellence. Obsessed with technology and using it to create a unique interaction between our employees, customers, and the Reformation brand; the Assistant Manager will support all efforts required to achieve individual store goals in our new concept. Reporting to the Store Manager, essential responsibilities include but are not limited to:

What You'll Do:
Sales Generation:
Consistently meet and exceed sales goals
Develop store associate's sales techniques
Actively support clientele program

Customer Experience:
Maintain a technology lead in-store experience for customers that surprises and delights them
Assist customers and monitor client interaction with both team and technology
Identify future customer opportunities by understanding product and service requirements
Maintain extraordinary customer experience feedback and scoring on service evaluation

Operations:
Uphold consistent inventory accuracy and controls in store
Provide real time and weekly feedback on technology functions, operations and experience
Sustain seamless store operational procedures
Ensure facility maintenance, presentation and organization MERCHANDISING / VISUAL
Understand merchandising presentation strategy and concept standards
Ensure the selling floor reflects the brand and concept standards at all times
Provide real time and weekly feedback on product and sales performance
Ensure inventory levels and product assortments meet customers needs

People & Culture:
Consistently identify talent needs and work with Store Manager on acquiring the talent
Display a dedicated approach to motivate, develop and retain talent
Consistently provide performance feedback to ensure growth, change and results
Support all training and customer experience programs
Understand the core values and culture of Reformation and reflect these in all efforts

What You'll Need:
2+ years relevant management experience in a fast paced, creative retail environment
Familiarity with the user functionality of desktop, mobile, tablet and digital technologies

Benefits & Perks:
Health, vision, and dental insurance
Paid vacation, sick, holidays & volunteer time-off
Mission based company
Clothing discount
401K with company match

To Apply :
Please submit your resume and a short cover letter telling us about yourself and why you are a great fit for Reformation!

The Reformation is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, or protected veteran status

Some light reading - Forbes , Eco-Age , Fast Company