Business Analyst/Product Owner

---

Job description

Company Description

iSpace is a global services company focused on outsourcing, consulting and staffing. Over the last decade, we have helped numerous corporations and institutions reach their business objectives and IT goals.

iSpace services are centered in three areas - IT Outsourcing, IT Staff Augmentation, and Business Process Outsourcing. Our team of seasoned professionals based in the United States and India focus on providing results, driving innovation and affecting outcomes. Our clients have come to rely on our expertise, our commitment to quality, customer service and our innovative approach to problem solving to help create sustainable value for their customers and shareholders.

Specializing in Healthcare, Entertainment, Automobile and Financial Services, we work with Fortune 1000 companies throughout the United States. Our commitment to customer satisfaction is reflected in the fact that over 90% of our client base have remained with us for over 5 years.

Job Description

Title: Senior Product Owner
Location: Remote
Contract: 6 months to start, extend to 12+ month

Essential Duties and Responsibilities:

• Drive product strategy and prioritization by analyzing customer needs.
• Lead meetings with cross-functional stakeholders to gather business requirements; communicate possible solution options and drive teams to consensus.
• Prioritize and maintain product backlog.
• Manage product roadmap.
• Translate product roadmap features into detailed documentation covering functional specifications, process flow diagrams, user stories, and acceptance test criteria.
• Engage in all stages of product creation including design and development.
• Participate in scrum meetings and product development sprints.
• Ensure all requests are accurately captured, prioritized, and correctly built to user requirements.
• Maintain and communicate weekly status updates to cross functional teams.
• Demo new product features to stakeholders, provide documentation, and conduct User Acceptance Testing sessions.
• Deeply understand the technology stack and overall system architecture and leverage that information to make the correct product decisions and tradeoffs between feasibility, scope of work, and user needs.
• Define important metrics and analyze performance that inform success and opportunities.
• Identify market opportunities and define product vision and strategy.

Education:

• BA/BS degree preferred

Experience:

• 7+ years of experience in product management developing, launching, and supporting consumer-facing software products and SaaS commercial business applications.
• Experience working directly with customers.
• Experience building partnerships across multiple cross-functional groups (Executive management, Legal, Marketing, Engineering)
• Proficient with Microsoft Word, Excel, PowerPoint, Visio, Project, Jira, Confluence, and related tools for building detailed
• documentation.
• Experience with market and user research.
• Strong understanding of APIs and integrations.
• Experience working independently, without significant manager involvement.
• Should manage own time and work well both independently and as part of a team.
• Ability to multi-task and work well in a fast-paced environment and excited to relentlessly solve many technical challenges.
• Must have excellent written and verbal communication skills.

Big Plus:

• Background in computer science or related technology development.
• Experience as a developer, business systems analyst, and/or QA.

Additional Information

All your information will be kept confidential according to EEO guidelines.