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Community Manager - NFT / Blockchain

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PathMatch

2021-12-03 07:33:54

Job location Los Angeles, California, United States

Job type: fulltime

Job industry: Other

Job description

Our client is a tech company dedicated to identifying, authenticating, and unlocking the powers of ownership for objects of value such as luxury goods, digital media, and art through NFTs, blockchain, AI/ML, and crypto.

They're building a team to focus on supporting our growing and amazing community, launching activities and programs while measuring the success as we scale up. You will be responsible for managing and engaging with the organization's online community (Discord, Twitter, Instagram, Telegram, Facebook, Youtube...) in a way that builds brand awareness and a sense of community. You will work cross-functionally with partners while focusing on engagement, enjoyment, and growth.

They are seeking a marketing storyteller and strategist with 1-3 years of experience in community building. You will help shape the internal and external communications strategy for a global audience. You are a writer, a content driver, a community guru, and you have a creative and bold approach to growth


What you will do:


  • Engage with DeFi, crypto and NFT communities daily through various online channels: Discord, Telegram, Twitter, etc.
  • Increase the brand awareness and community engagement across
  • Listen, gather and share community's feedback and opinions with the team
  • Track community sentiment and provide actionable reports and recommendations
  • Respond to user questions, comments and concerns in a timely manner
  • Enforce strict community rules, identify and remove bots
  • Help build and scale data pipelines for a rapidly growing global organization
  • Help build social/community measurement, attribution, and modeling
  • Build and maintain BI/dashboards and reports and also respond to ad-hoc requests

What you need:


  • Proven record of community engagement and management in the crypto, DeFi space
  • Strong experience with Telegram and Discord a must
  • Excellent written and verbal communication skills
  • Experience identifying and delivering helpful community content
  • A creative, strategic approach to community growth and engagement

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