Director of Product Marketing, Surprise for Teams

---

Job description

Description

Surprise.com is on a mission to help people make a positive impact on themselves, their teams, and their communities. Our flagship product, Surprise for Teams™, is the world's first and only SuccessOS™. Surprise for Teams makes it fun and irresistible to perform better, which creates a positive, long-lasting impact on people and their organizations.

We are looking for an experienced Product Marketing executive to join our growing marketing team. As the Director of Product Marketing you will partner with product, brand and sales teams to build, launch, and grow customer-centric products and solutions in a fast-paced, high-impact environment. Your team's mission is to create simple 0 → 1 products that meet customer needs and fuel new growth engines for Surprise.

What will you be doing?

• Bringing products to market that prove our unique value, vision and leadership by partnering with cross-functional teams to expand global customer reach and awareness;
• Delivering best-in-class product education and communications that bridge the gap between customer experience and product development;
• Leaning into key differentiators and value drivers of our products to drive messaging creation that resonates with each audience at various life-cycle stages;
• Becoming the subject-matter-expert on our target audience, creating segmentation frameworks, buyer personas, prioritizing key jobs-to-be-done for the customer;
• Guiding the team on activating launch programs and scaling accompanying always-on campaign strategies, partnering closely with the head of marketing;
• Partnering closely with sales and regional marketing leadership to set those teams up for success when leveraging your teams enablement materials.

What are we looking for?

• B.A/B.S. in Journalism, Writing, Marketing or related field;
• 7+ years of work experience, with 6+ B2B or B2C SaaS product marketing;
• 3+ years of experience building, growing and managing high performing teams;
• Demonstrated experience scaling 0 → 1 products;
• Strong marketing competencies across strategic planning, segmentation, positioning and messaging, content creation, and storytelling;
• Excellent cross-functional collaboration experience with an ability to manage with influence;
• Excellent communication skills (written, verbal, visual), both for internal audiences and customer-facing messaging.

What skills will come in handy?

• Experience working closely with Product Management, Sales, Engineering, and Communications teams;
• Experience defining market requirements and assembling customer centric requirements for Product Management teams.

Benefits

• A team of extraordinary people, working hard to better themselves and to further our mission;
• Competitive comp and equity;
• Company-paid medical, dental and vision;
• And, of course, we get Surprises internally!