Director, Strategy & Operations, Dasher & Logistics

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Job description

About The Role

We're looking for a Director of Dasher & Logistics to help build and shape the future of last mile logistics.

At DoorDash we're building the world's leading last-mile logistics platform and we believe that in order to accomplish this we'll need to disrupt ourselves a few times along the way. We're looking for an entrepreneurial leader to help us reinvent the way we think about logistics, from seamlessly mastering handoffs on the 50th floor of a skyscraper to reimagining what the gig economy can be for Dashers. This is a unique opportunity to help define and shape a fast-growing, global brand, and make a material impact on the future of work and last mile commerce as we know it.

You're Excited About This Opportunity Because You Will…

• Build new capabilities, experiences, and businesses that haven't been attempted before, you're excited about the opportunity to create the impossible.
• Use data driven decision making and sound business judgement to run tests on everything from new earnings opportunities for Dashers to mastering urban mobility
• Work with a cross-functional team including operations, marketing, analytics, finance, and product to bring your ideas to market.
• Operate at the lowest level of detail to understand the impact of your decisions and iterate given insights from data, you're excited to dig into the details to pull out the real insights
• Continuously engage and cultivate relationships with customers to understand their needs and identify strategic bets that can create step change improvements for them.
  

We're Excited About You Because…

• You have a proven track record of leading initiatives, delivering results, and succeeding in a team environment.
• You are able to synthesize data, make informed decisions and balance quantitative measurement with an empathetic, intuition-based mindset.
• You have 10+ years of experience in consulting, strategy, operations, technology, or related experience; high-growth or early-stage start-up experience and experience leading a team is a plus
• You love thinking about problems from a first principles approach, and you aren't afraid to take action and try new things in order to create the future
• You are able to communicate complex topics in a clear, concise, and thorough way to stakeholders at all levels of the organization.
• You focus on getting stuff done and aren't afraid to get into the details. No job is beneath you and you lead from the front
• You thrive working in a cross-functional environment, you can influence and motivate people at all levels across a variety of job functions.
  

Why You'll Love Working at DoorDash

We are leaders - Leadership is not limited to our management team. It's something everyone at DoorDash embraces and embodies.

We are operators - We believe the only way to predict the future is to build it. Creating solutions to lead our company and our industry is what we do on every project, every day.

We are learners - Everyone here is continually learning on the job, no matter if we've been in a role for one year or one minute. We are committed to learning and implementing what is best for our customers, merchants, and dashers.

We are one team - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly and always learn and reiterate to support merchants, Dashers and the communities we serve. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. Read more on the DoorDash website, the DoorDash blog, the DoorDash Engineering blog, and the DoorDash Careers page.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. Our leaders seek the truth and welcome big, hairy, audacious questions. We are grounded in our company values, and we make intentional decisions that are both logical and display empathy for our range of users-from Dashers to Merchants to Customers.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Pursuant to the Colorado Fair Pay Act, the base salary range in Colorado for this position is $185,000 - $277,000, plus opportunities for equity and commission. Compensation in other geographies may vary. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

If you need any accommodations, please inform your recruiting contact upon initial connection.