Optician

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Job description

Founded in 2014, Jacques Marie Mage (JMM) is a Los Angeles-based producer of limited-edition designer goods that specialize in the micro-production of luxury eyewear handcrafted in Italy and Japan.

Drawing inspiration from across continents, cultures, and generations, JMM combines world-class craftsmanship with advanced production methods, embracing an array of rich materials, bold geometric shapes, and an exuberance of attitude to create impeccably crafted spectacles that elegantly infuse historical motifs with a modern sensibility.

Powerful, playful and meaningfully idiosyncratic, JMM's high-functioning collectibles are ethically produced and philanthropically aligned, offering a rarefied ocular experience that embodies an uncompromising balance of form, function, and fairness.

In launching our first ever retail project, we are looking for an enthusiastic team player with a strong passion for fashion who will thrive in providing our customers an outstanding luxury experience.

Responsibilities:

• Act as a brand ambassador, assisting the client in their Jacques Marie Mage journey
• Through active listening, ensure each customer receives a superior and professional service according to the Jacques Marie Mage philosophy
• Identify the client's needs and provide personalized frame styling utilizing a thorough understanding of the collection as well as the brand's history and craftsmanship
• Educate clients on cutting edge lens technology to meet their visual and lifestyle needs
• Demonstrates flawless accuracy in taking and recording measurements, adjusting and fitting eyewear
• Connects and develops strong relationships with customers to build and maintain a strong client following.
• Follow up on orders and assist customers with after-sales service issues, repairs, cleanings, etc.
• Maintain the store's visual objectives and housekeeping standards by straightening merchandise and assisting in floor and fixture changes

Job requirements:

• 1-3 years of experience in high-end/luxury optical with proven results
• ABO license preferred but not required
• Must be a sales-oriented person with a knack for closing sales
• Able to work weekends
• Customer-centric approach to sales with a passion for helping others
• Positive attitude, enthusiastic, warm, and personable
• Sophisticated sense of style
• Excellent phone etiquette
• Strong attention to detail with a high level of accuracy
• Curious with a self-motivated attitude and ability to work independently
• Very responsive, problem solver, enthusiastic and benevolent
• Confidence to make educated lens and frame recommendations based on client's personal needs
• Willingness to develop and grow optical knowledge
• Ability to converse in second language is appreciated but not required (French, Spanish, Italian, Korean, Mandarin)

We offer paid vacation, holidays as well as health benefits (medical, dental and vision).