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Private Wealth Management - Client Associate
Rockefeller Capital Management
2021-12-03 09:06:11
Los Angeles,
California,
United States
Job type: fulltime
Job industry: Banking & Financial Services
Job description
DEPARTMENT: Private Wealth Management
POSITION TITLE: Client Associate
MANAGER: Divisional Director
LOCATION: Los Angeles, CA
About Rockefeller Capital Management
Rockefeller Capital Management is a leading independent financial services firm led by President & Chief Executive Officer Gregory J. Fleming, offering global family office, wealth management, asset management and strategic advisory services to ultra-high-net-worth individuals, families, institutions and corporations. The firm oversees more than $70 billion of client assets. Headquartered in New York City, the firm has over twenty offices across the United States.
Rockefeller Capital Management launched in March 2018 following the acquisition of Rockefeller & Co., Inc., the legacy Rockefeller family private investment office. Our firm is built upon the 139-year history of excellence in global family office and investment management of the Rockefeller family
Position
A Private Wealth Advisor team within our Private Wealth Management business unit is seeking a motivated individual to join its growing team as a Client Associate in our Newport Beach office. The Client Associate will work with our Private Wealth Advisor team members and will interact directly with high-net-worth clients. The ideal candidate will be positive and thorough in their work, exceeds client's expectations, operates with a high attention to detail, has strong follow through, communication, organization, time management and problem-solving skills, and is driven to develop and grow in their role.
Responsibilities
- Provide top quality service to clients and complete operational and administrative aspects of client relationships
- Handle daily, monthly, and annual operational aspects of client relationships
- Manage onboarding process for new clients, new accounts and existing account maintenance, by obtaining all necessary approvals and ensuring all client documentation is returned, completed and approved
- Process all client cashiering requests (money market redemptions, wires, checks, journals, check deposits, etc.)
- Assist with service issues including fraud, travel notices, overdraft/declines, etc.
- Coordinate/Schedule client review and assist with preparation and follow-up
- Review daily activity and reconcile current client activity, funds transfers and previous day's activity and trades against various clearing firm systems to ensure accuracy
- Communication with CPAs to facilitate estimated tax payments and other requests
- Completing investment and insurance/annuity subscription documents
- Cash management & RMDs
- Facilitate charitable gifting and communicate directly with the receiving organization
- Enroll and assist clients with online access
- Responding to account activity and statement inquiries
- Assist with client life events (i.e. Estate settlement, Beneficiary IRAs, etc.)
- Generate expense reports for submission using Concur
- Communicate with local management and operations staff
- Prepare client correspondence, obtain necessary management approvals, and transmit
- Manage ongoing insurance/annuity premium payments, annual exclusion gifts, 529/UTMA/Trust contributions, and annual qualified account funding
- Assist in preparation of key documents, presentations and reports for client meetings
- Maintain client files, including pre- and post-meeting checklist and follow-up
- Attend compliance and continuing education training sessions as required by regulatory agencies and the firm
- Additional duties as assigned
Qualifications
- A BA/BS is preferred; relevant work experience is required
Skills
- Excellent client communication, service, interpersonal, organizational skills
- 2+ years prior client service experience within financial industry, or equivalent experience, required
- Series 7 & 63 required or in the process of obtaining
- Detail-oriented with ability to prioritize and organize workflow
- Ability to work in a fast-paced, high intensity work environment as well as manage multiple tasks effectively with frequent interruptions
- Strong Microsoft Office skills (Excel, PowerPoint, Outlook) and prior CRM (Salesforce, Dynamics) preferred