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Mam Speaking Family Support Specialist

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Tech Exchange

2021-12-03 07:38:22

Job location Oakland, California, United States

Job type: fulltime

Job industry: Insurance & Superannuation

Job description

#OaklandUndivided is a citywide initiative to support Oakland public school students and families with home access to technology. The initiative supports disconnected and underconnected students with laptops, Internet access, and ongoing tech support.

#OaklandUndivided started in spring 2020 with a mandate to close the digital divide for students enrolled in Oakland Public Schools (TK-12), including district and charter schools. The focus of the Family Support Specialist will be to help close these gaps and build trust within our community so that this program can continue to benefit students, now and in the future. She/He/Them will work alongside a fast-growing and dynamic team. The specialist is fluent in English and Mam or Arabic, and will support family outreach and ensure families have access to our digital resources. The candidate will be people-oriented, with an interest in technology, particularly as it applies to enable and educate our community in the quest to become more digitally literate and empowered.

The Family Support Specialist is a 1-year full-time contract funded by the Oakland Public Education Fund to support the efforts of #OaklandUndivided. The contract may be renewed at the end of the contract term based on performance and other factors.

Requirements

Translator Job Purpose

Interprets written or spoken material into one or more other languages, ensures meaning and context are maintained, creates glossaries or term dictionaries, possesses knowledge of multiple languages, works with individual clients and corporations.

Translator Job Duties

* Provide direct support to connect Oakland students & families with digital resources (i.e., internet, hotspot, tech support, and digital literacy) in their native language
* Reads through or listens to material in one language, ascertains understanding of the meaning and context of that material, and converts it into a second language, making sure to preserve the original meaning
* Translates online, video, and television media as needed
* Consults with colleagues in order to understand specialised concepts and translate them appropriately
* Follows up with clients to ensure satisfaction and understanding
* Translates a variety of documents including literary, educational, and marketing materials
* Meet weekly with Director Programs to assess progress and troubleshoot challenges as related to the key priority areas, and needs of families
* Provide weekly reports on outreach, impact, top key issues, and common themes

Translator Skills and Qualifications

* Fluency in at Least Mam or Arabic
* Written and Verbal Communication

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