Business System Analyst- LMS

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Job description

Description

Sr Business Analyst-LMS
Job Summary
The Business System Analyst is the key interface with our business and IT teams to implement new information systems for Sightglass Vision. The BSA role is deeply knowledgeable in both our business processes and systems that support one or more related business function(s). Sightglass Vision will be implementing a LMS (Laboratory Management System) in 2021. The scope of the role includes working with key business stakeholders to interpret business needs and issues, translate them into actionable requirements, participate in design activities, develop test scenarios, and participate in integration testing, participating in implementation activities including training, and providing post-implementation support.
Essential Functions

• Is fully proficient in the end user functional processes performed within the supported applications (e.g. Finance, Purchasing, Inventory Management, etc.)
• Reviews requests for services / improvements and partners with business stakeholders, clarifies objectives, determines feasibility, and jointly determines business implications / value
• Defines functional / system requirements and documents current / future state business processes
• Ensures that any new software integration meets functional/ end user requirements, compliance and interface specifications, and proper documentation is maintained.
• Develops effective test scenarios, scripts and use cases with consideration to cross functional and process stream impact
• Analyzes formal test results in order to discover and resolve defects, bugs, errors, configuration issues, and interoperability flaws
• Plans and conducts training, including preparation of training guides and computer-based training materials
• Performs application system administration functions specific to application setup, configuration, and maintenance.
• Provides day to day application support once the system is deployed to the business
• Oversees small projects and/or tasks and phases of larger projects. Responsible for coordinating activities of teams, schedules, and resources for assigned tasks or projects.
• Carries out procedures to ensure that all information systems products and services meet quality, organization standards and end user requirements
• Provide expertise and problem resolution to functional departments when issues extend outside the knowledge of the departmental Key Users

Qualifications
Knowledge, Skills and Abilities:

• Advanced knowledge of the business enterprise functions and processes implementing and supporting a Laboratory Management System (LMS)
• Experience working in a validated environment with RA/QA protocols
• Excellent analytical and problem-solving skills
• Ability to adapt to a fast and dynamic environment.
• Ability to effectively translate between functional and technical teams
• Ability to follow procedures and produce/maintain supporting documentation.
• Resolves simple to complex system problems in creative ways.
• Excellent written, oral, and interpersonal communication skills.
• Excellent time management
• Highly self-motivated, self-directed, and attentive to detail.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Extensive experience working in a team-oriented, collaborative environment
• Ability to produce exceptional quality output.
• Ability to suggest technological solutions.
• Ability to communicate effectively with senior management
• Works scheduled hours and is ready to work at scheduled start times; notifies supervisor prior to absence or tardiness in accordance with company policy.
• Immediately informs supervisor of safety, sanitation and equipment malfunctions and concerns regarding quality issues.
• Seeks assistance from supervisor in identifying and reporting problems or concerns relating to job functions, supervision and personal employment status.
• Adapts readily to changes in workload, staffing and scheduling.
• Complies with all company policies and procedures.
• Complies with supervisory/management direction.
• Conducts self in a professional manner with co-workers, management, and customers.

Work Environment:

• Hybrid work environment (Home / Office)
• Sedentary to light physical effort necessary to perform the job.
• Extensive contact with employees and external business partners and vendors.
• Occasional travel, off-hour meetings, weekends.

Experience

• 5 -7 years' experience in specific functional business process and related systems.
• Commensurate Technical experience to perform the job duties.

Education

• Bachelor of Science Degree in relevant field or equivalent experience preferred

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