Sr Loan Accounting Specialist

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Job description

Guild Mortgage Company, closing loans and opening doors since 1960. As a mortgage banking firm we are dedicated to serving the home owner/buyer. Our goal is to provide affordable home financing for our customers, utilizing the best terms available while providing a level of professionalism and service unsurpassed in the lending industry.
Position Summary
The Senior Loan Accounting Specialist plays an important role in the organization by performing a number of activities related to the company's Loan Servicing functions. The role is responsible for providing guidance, coaching and training to less experienced Loan Accounting Specialists, and is recognized by peers and supervisor as the "go to" subject matter expert/lead when supervisor is not available. The Senior Loan Accounting Specialist uses reports, spreadsheets, and internal systems to reconcile daily and monthly activity for all accounts by the required deadlines in order to research and resolve variances.
Essential Functions

• Ensure accurate portfolio administration by maintaining accurate records and files for third-party investors who have retained Guild's mortgage servicing services. Perform tasks in accordance with contractual, compliance, and investor requirements.
• Research and resolve all variances.
• Ensure timely remittance of funds due to new servicers.
• Update rates, terms, and dates in systems for ARMS, ensuring that system audit data is accurately reflected.
• Generates letters notifying borrowers of changes to loans based on Index Rate changes.
• Research payments made by Loan Servicing department.
• Provide files and documents related to external and internal audits.
• Participate in assigned special projects, such as system enhancement and testing.
• Respond to investor inquiries.
• Work to increase efficiencies by providing recommendations for system and process improvements.
• Use expertise to answer questions from less experienced teammates.
• Respond to escalated inquiries and problems that cannot be resolved by more junior teammates.
• Support new hire training and work closely with less experienced employees.
• Participate in creation of training materials and job aids, as well as any new rollouts or updates.
• Perform other duties as assigned.
  

Qualifications

• High school diploma or equivalent required; a Bachelor's degree in Business, Accounting, Finance, etc. or equivalent relevant work experience is preferred, along with a minimum of three years total work experience in Investor Reporting Accounting position(s) in Mortgage Loan Servicing Operations.
• Work independently in a fast-paced, deadline-driven environment.
• Highly organized with the ability to manage multiple priorities; strong sense of urgency and responsiveness.
• Strong detail orientation and highly organized; follows through on all open issues.
• Apply analytical skills and sound judgment to assess impact on borrowers, investors and company.
• Sound judgment, ability to think critically.
• Strong knowledge of GSAs (FHLMC, GNMA, FNMA).
• Intermediate to advanced math and Excel skills.
• Ability to use a 10-key by touch quickly and accurately.
• Intermediate knowledge of Microsoft Office and PDF/Adobe programs.
• Communicate and interpret complex information effectively in verbal and written forms.
• Ability to be patient and train less experienced team members, respond to questions, build capability.
  

Supervision

• Moderate to low supervision of work, depending on experience
• Moderate to high level of independent judgment and discretion used in decision-making, depending on experience
• Regarded internally as subject matter expert who can provide advice and resolution on complex issues
• Use sound judgment in executing core job responsibilities
• Supervisor may designate this position as a "lead" role for certain types of audits
• Travel: 0% - 10%
  

Requirements

• Physical: Work is primarily sedentary; mobility in an office setting. Occasionally may need to lift/move boxes up to 20 pounds.
• Manual Dexterity: Frequent use of computer keyboard and mouse.
• Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media.
• Environmental: Office environment - no substantial exposure to adverse environmental conditions.
  

Guild offers a pleasant work environment, competitive compensation and excellent benefits package; including medical, dental, vision, life insurance, AD&D, LTD and 401(k) with employer match.
Guild Mortgage Company is an Equal Opportunity Employer.