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Communications Business Analyst (1052) Department of Public Health

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City and County of San Francisco

2021-12-03 14:50:53

Job location San Francisco, California, United States

Job type: fulltime

Job industry: Consulting & Corporate Strategy

Job description

Job Description

The Communications Business Analyst oversees all of the Telecommunications systems for Zuckerberg San Francisco General Hospital (ZSFG), including needs, cost-benefit, structured systems, feasibility, technology and software, project planning and management, system installation, implementation and testing, technical and procedural documentation, user training, and post-implementation assessment and administration. The Communications Business Analyst may be the sole MIS resource for an organization with a moderately complex system.

ESSENTIAL DUTIES:

* Dispatch work orders on a daily basis for the DT field technician assigned to ZSFG.
* Coordinate with ZSFG Facilities any maintenance, repairs, or upgrades needed serving the communications systems.
* Maintain analog and digital phone systems on the ZSFG Campus. Issue pagers for ZSFG Campus personnel.
* Manage various communications contracts serving the ZSFG Campus.
* Assess and issue cell phones for ZSFG Campus authorized users. Issue billing, and manage payments for cell phone users.
* Manage the 24/7 DPH operators on the ZSFG Campus. Provide training, support, and reports as assigned.

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