Volunteer Coordinator

Job description

Position Summary

The Volunteer Coordinator supports SHCS's efforts to cultivate community involvement in and support for the vision, mission, and programs of SHCS. This is a multifaceted position and is responsible for implementing SHCS's efforts to establish powerful relationships with community partners and allies. The Volunteer Coordinator supports volunteer programs that inspire community members and organizations to join in the vital work of SHCS through volunteerism, financial and in-kind donations, and policy advocacy initiatives. The position interacts frequently with internal programs and external community partners and provides general support to the Community Resource Development team.

Description of Duties

Provides support in the Volunteer Office (VO) - 8:30am-5:30pm 50-60%

* Maintain our database for all volunteer scheduling and recruitment activities/events.
* Greet and escort all volunteers to appropriate areas.
* Maintains communications for the Volunteer Office.

Volunteer Management 15-20%%

* Supports programs in all volunteer communications.
* Provides staff with member engagement information.
* Supports programs in managing volunteer conflict resolution.

Coordinates Volunteer Orientations 15-20%

* Maintains communication with SHCS programs for volunteer recruitment.
* Updates orientation based on SHCS actions.
* Leads in orientation follow-up/next steps for members.

Volunteer Acknowledgements 10-15%

* Supports Volunteer Office Manager in volunteer engagement and appreciation events.
* Provides a friendly and welcoming environment for all Sacred Heart members.

Volunteer Recruiting 5-10%

* Supports and engages Volunteer Office Volunteers.

General Support and Outreach 5-10%

* Represents VO at agency wide event planning sessions.
* Supports program areas and agency special events as needed.
* Performs other duties as assigned.

Required Qualifications and Experience

* Strong commitment to our vision of ensuring every child and adult is free from poverty
* Demonstrated experience working with volunteers or interns
* Outstanding customer service ability
* Superior verbal, written, and presentation skills
* Detail-oriented, ability to multi-task, provide quick responses, and highly organized
* Four-year degree or equivalent experience
* Computer literacy with proficiency in database systems, MS Word, Excel, and PowerPoint
* Bilingual

Position is non-exempt, full-time, and reports to the Volunteer Office Manager

Compensation

The salary range for this position is commensurate with experience. Benefits include: medical, dental, paid holidays, sick time, professional development and more. It is a full-time Non- Exempt position. Salary Range is $44,000-$48,000.

The position is a member of Service Employees International Union, Local 521.

Sacred Heart Community Service is proud to be an Equal Opportunity Workplace and an Affirmative Action Employer. SHCS is committed to building a team of people of diverse ethnic, cultural, and experiential backgrounds. We especially encourage members of historically underrepresented and marginalized communities, people of color, women, people living with disabilities, veterans, and LGBTQ+ people to apply. It is the policy of Sacred Heart Community Service to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants, without regard to race, color, ethnicity, ancestry, religion, age, sex, gender, sexual orientation, gender identity/expression, pregnancy, medical condition or genetic information, veteran status, national origin, disability, marital or other protected status. SHCS will conform to the spirit, as well as the letter of all applicable laws and regulations.

Send resume and cover letter to:

Volunteer Coordinator Search

Sacred Heart Community Service

1381 South First Street . San Jose, CA 95110

OR

Email resume and cover letter to:

Visit us at for more information about our organization.