Sr. Human Resources Manager

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Job description

Evisort is on a mission to change how companies interact with their most important legal documents, their incoming and outgoing contracts. The company was founded in 2016 out of Harvard Law and MIT research to develop artificial intelligence (AI) algorithms to help companies rapidly and accurately mine contracts for data. Evisort's AI understands meaning and context in legal language, virtually eliminating the need to screen contracts. Evisort helps companies to organize, understand, and extract data from their contracts. With Evisort, information locked away in documents becomes searchable, and key contract terms and important dates can be surfaced to the right people at the right time to accelerate legal review, reduce costs/risks and improve business compliance.

We are backed by some of the most prominent VCs with Microsoft being an investor in our last round of financing. Come join us and help us revolutionize a multibillion dollar industry.

The Role:

Evisort is seeking our first Sr. HR Manager dedicated to servicing its various business units in helping the company implement, drive, and manage HR best practices across the organization. The ideal candidate should have experience having worked in a fast-paced ever-changing environment and should have had prior experience laying the foundation for HR operations, policies, and overall best practices. This role requires generalist knowledge in several areas that include but are not limited to employee relations, compensation, performance management, career planning, benefits administration, compliance, immigration, etc. You will manage a small team of HR professionals.

What You'll Do:

* Develop new ways to create a great employee experience. You will constantly seek opportunities to improve the employee experience, such as by streamlining the ticketing process or updating policies.
* Provide strategic guidance and recommendations for programs and projects that will enable a high degree of employee service and a positive employee experience
* Build the operations infrastructure for how employees at Evisort access HR/Company information and engage with the HR team for best in class service
* Act as the key business partner for executives and employees
* Assist the team and other business partners with critical, complex, and/or sensitive requests, and act as the team's escalation point for misalignments & miscommunications with other stakeholders
* Define, improve, and implement standards and SLA's on how we quickly, accurately, and empathetically address all questions and tickets that come to the HR team
* Responsible for ensuring that key information around strategic business decisions, policy changes, program launches, etc. is shared quickly and accurately across the local and global teams
* Regularly assess team engagement and retention and actively work with the broader Operations team to improve any areas of concern
* Create and maintain documentation, ensuring thorough and up-to-date documentation of HR team's processes to support team member training and development.
* Own the tools and develop the playbook, cadence, and operation for performance reviews, promotions, engagement surveys, and other HR services.
* Curate, author, and manage learning and development and trainings across the organization
* Leverage our HR and Recruiting systems to reduce administrative burden and improve data integrity and reporting
* Develop, curate, and maintain company policies and procedures to align with our business objectives
* Roll up your sleeves and dive into the high volume of daily operational HR needs as well as provide thought leadership across the organization on HR service issues.
* Establish metrics and build dashboards to monitor HR Service Desk performance, creating a regular cadence of reporting and reviews to drive continuous improvement.

Skills/Qualifications:

* Experience working in a fast-paced technology company, preferably one in early-stage and growing startup
* 8+ years of HR experience or related field.
* Bachelor's degree in Human Resources, Operations Management, or related field.
* Strong passion and understanding of the entire employee lifecycle, with the ability to recommend process-oriented, technical, and/or operational solutions to improve the overall employee experience across Evisort's growing team.
* Ability to thrive in an environment full of ambiguity and open-ended problems, where solutions may not always be obvious or easy to achieve
* Must have the enthusiasm for developing strong partnerships with both direct colleagues and extended business partners & leaders
* Curious with a high degree of focus on quality experiences of our employees - someone who explores the status quo as an opportunity
* Ability to interface effectively with professionals at all levels of the organization with empathy and ease
* Must exercise good judgment on a daily basis in handling a variety of issues.
* Candidate must possess a true passion for understanding the business goals, finding solutions, and improving processes all the while keeping service top of mind
* Ability to be flexible and adaptable to changing priorities and to work with virtual teams across multiple geographies
* Great organizational skills, attention to detail, and an ability to complete competing priorities quickly while still maintaining great services to the employee base.

Evisort is an E-verify employer. Your eligibility to work in the United States will be verified through the E-verify system if you apply and are selected for a position in the United States.