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VTC Support Operator

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JW Affinity IT LLC

2021-12-03 08:52:49

Job location Sunnyvale, California, United States

Job type: fulltime

Job industry: Manufacturing Operations

Job description


ID 2
Location US-CA-Sunnyvale
Category Information Technology
Type Full Time

Overview
We are looking for a VTC Support Operator to join our team!

Job Description

One to two years of experience working as a VTC Support Operators. Services to include: Scheduling, monitoring, managing, troubleshooting, and manipulating audio visual equipment in a command center and videoconference room environment with extensive proficiencies in the areas of customer service, details research, and end-user computing devices, as well as support of on and off-site large scale executive events.

Primary Skills include:

  • Schedule and set-up videoconferences across customer environment.
  • First level problem resolution for VT equipment, i.e., codec's, audio, cameras, projectors, switches etc.
  • Manipulate cameras and audio equipment.
  • Work with Microsoft Calendars
  • Be proficient in Microsoft SKYP, Word, PowerPoint, and Excel.
  • Coordinate video requirements for large scale executive events on and off-site of the main customer Facility.
  • Provide VTC metrics and reports to management.

As per EEO, All candidates must be vaccinated against Covid-19 in order to work for our client.

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