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IT Business Specialist

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ADT 103000.00 US Dollar . USD Per annum

2021-12-03 14:30:03

Job location Aurora, Colorado, United States

Job type: fulltime

Job industry: Consulting & Corporate Strategy

Job description

Company Overview:
At ADT, we've been in the business of helping save lives for more than 145 years. As the number one smart home security provider serving residential and business customers, our people are our most important asset. Headquartered in Boca Raton, FL and at more than 200 locations across North America, our employees help empower our customers to live more secure and confident lives. Join our team and help us protect what matters most. For more information, visit or follow us on Twitter , LinkedIn , Facebook and Instagram .

Summary: Conduct general IT business process analyses, needs assessments, and preliminary cost/benefits analyses in order to align information technology solutions with business delivery initiatives.

Major Responsibilities:

  • Apply high-level understanding of the organization's business systems and industry requirements.
  • Serve as a liaison between the business and IT to create and document solution designs, focusing on process analysis and re-engineering with an understanding of technical problems and solutions related to current and future business environments.
  • Ensure compliance with standardized CMC data structures.
  • Development and management of initiatives that bring existing data into compliance with data standards.
  • Develop and maintain process for integration of monitoring from diverse platforms to ADT platform. Interface with acquisition teams and insure integrity of data being integrated to the ADT platform.
  • Participation in the development of CMC operating procedures provides expertise in utilization of data structures to achieve operational objectives.
  • Support CMC standards group, interface with those who communicate data standards to internal customers
  • Responsible for data reconciliations between
    • Monitoring & billing platforms
    • Monitoring and third-party services
  • Responsible for extracting and analyzing monitoring, service and billing data from the Data Warehouse and MMB as requested by the business
  • Performs other duties as assigned.

Compensation:

The pay range for this role is $82,000-103,000 anually and is based on experience and qualifications.

Benefits:

Medical, Dental and vision insurance

Paid Time Off

401(k) plan with company matching contribution

Supplemental Voluntary Benefits

Tuition Reimbursement

Employee Referral Program

Employee Discount Program

Requirements:

Education: Four (4) year degree or equivalent experience

Experience: 5 - 7 yrs

Skills:

  • Demonstrates advanced knowledge of principles, concepts, and theories in own discipline, and has extensive knowledge of principles and concepts in other functions.
  • Intermediate MS Office Suite including skills for queries, crosstab queries, pivot tables, pivot charts.
  • Intermediate SQL
  • Intermediate analytical skills
  • Contributes to the strategic direction of the function.
  • Advises senior management on issues as they pertain to larger organizational issues/business initiatives.

Preferred Requirements:

  • Advanced professional knowledge of Monitoring Operations and data structures
  • Advanced technical knowledge of Microsoft Office Products.
  • Intermediate knowledge of SSIS.

ADT LLC is an Equal Employment Opportunity (EEO) employer. We are committed to having a diverse and inclusive workforce and do our best to foster a culture and environment where every employee feels valued. Our goal is to serve our customers and help save lives. We can achieve this goal when we have the best talent working in an environment where employees feel included and recognized. Visit us online at jobs.adt.com to learn more.

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