Client Advisor

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Job description

Flyhomes is a place where authenticity, equity, and innovation collide to build the world's best homebuying experience. Innovation is in our DNA. What will you create here?

We offer brokerage, mortgage and closing services-all under one roof-to ensure our clients have an amazing experience from the moment they start to work with us, to the moment they move in, and beyond.

Real estate, mortgage and technology are what we do, but people are at the core of our mission. That's where you come in! Whether you're our employee or our client, we believe it's about people, not properties. From client-facing roles to technology, and everywhere in between, you'll work alongside a diverse team who loves to solve problems, think creatively, and fly the plane as we continue to build it. If you're dedicated to creating an inclusive, equitable, and more enjoyable real estate experience with solutions for every homebuyer, then we want to talk to you!

What You'll Do

Create client partnerships and increase brand loyalty by developing home buying/selling strategies with clients, leveraging Flyhomes programs and services

Onboard clients and provide orientation of company programs and services to educate clients on the Company's end-to-end service offerings

Work collaboratively with internal team members in Activations, Scheduling, Tours, Pricing, and Closing to ensure effective communication flow and exemplary client experience throughout the client's journey

Mediate sales and purchase negotiations leveraging subject matter expertise to advocate in the clients' best interests

Manage listing publications on MLS and through advisor's network

Problem solve and respond to clients' needs throughout transaction and post-close; trouble shooting and being pro-active with potential challenges

Manage CRM software with clients' information and transaction details

Stay current with real estate market trends, industry and compliance requirements; attend trainings and maintain professional networks

Conduct property tours with clients

What You'll Bring

Three or more years' experience in real estate, customer service, or business development roles

Current active real estate license in the state operating

Proficiency with G Suite (Gmail, Hangouts, Calendar, Docs, Sheets)

Experience working with a CRM preferred

Bachelor's degree or higher from accredited college preferred

Current driver's license and insurance ( role may require travel to meet with clients and conduct property tours in the local geographic area )

Even if you don't tick all the boxes, please still apply!

Your Superpowers

Client Focus: You possess a passionate drive to delight our clients and offer unique solutions that deliver on their expectations. You are adept at relationship management

Critical Thinking : You employ a thoughtful process of analyzing data and problem solving to reach well-reasoned solutions

Collaborative : You partner effectively with clients and colleagues, to drive our 'winning together' culture and execute on our common goals

Communicative : You have impeccable written and verbal communication with the ability to convey messaging to diverse audiences. You utilize active listening skills and ensure that client's and colleagues feel heard.

Learning Agility : You are open to new ways of thinking and committed to acquiring new skills to retain a competitive advantage

Driven : You take initiative and persist in accomplishing objectives despite obstacles and setbacks. You are organized, focused and highly disciplined. Hard work doesn't scare you

Accountability: You accept responsibility for your own actions and decisions and demonstrate commitment to accomplishing work in an ethical, compliant, and efficient manner for the benefit of your clients and the company

Work Excellence: You are conscientious with the consistency and quality of deliverables. You're adept at prioritization and project management with attentiveness to detail and consistent follow through.

Flexibility: Y ou thrive in a dynamic, fluid and unstructured environment because you are a self-starter who is eager to learn, grow and build something great together

Flyhomes Perks

Reinventing an industry takes work and we aim to recognize and champion the well being of our people professionally, financially, physically and mentally.

Generous PTO

401K Matching

Health, Dental, Vision

Home Buying & Selling Benefits

Commuter Benefits

Casual Dress

Professional Development Benefits

Paid Volunteer Time

Dog friendly HQ!