Please scroll down, To apply

Enterprise Communication Engineer

hiring now

Apex Systems

2021-12-03 21:30:03

Job location Denver, Colorado, United States

Job type: fulltime

Job industry: Administration

Job description

Enterprise Systems Engineer

Apex Systems is looking for candidates who are interested in this 100% remote opportunity! Please email Mackenzie at with you resume

Duration: 6 month contract-to-hire

Location: 100% remote

  • Must have
    • Google Workspace
      • Email
      • Chat
      • Sites
  • Nice to have
    • Contact Center Software Admin experience (NICE Incontact/Genesys Cloud)
    • Zoom Phones Admin
    • Slack Admin
    • MS Teams Admin
    • MS Yammer Admin


Technical aspects of?the?Enterprise?Systems Engineer role?include, but are not limited to:?
  • Maintain?optimal function of?systems, which may include installation, customization, development, maintenance, and upgrade to applications, systems, and modules?
  • Identify?opportunities to simplify, streamline, automate, and improve?efficiency and effectiveness?of processes while?recommending solutions that detail pros, cons, and risks?
  • Define, design, configure and implement solutions and bug fixes
  • Build custom dashboards, reports, portals and service catalogs
  • Work with process owners?within the Business to review audit results; guaranteeing?data flow and files are accurate?
  • Act as a technical liaison between the Business teams and the IT teams to utilize the systems in a more efficient manner, recommending strategies to automate various business processes?
  • Develop?and maintain process?documentation such as knowledge articles,?workflow?diagrams, roles/responsibilities,?approval processes?etc.?
  • Provide?technical support,?training and mentoring to other users of the platform?
  • Manage and create additional user and role administration per security guidelines?
  • Integrate platform with other systems while monitoring and?maintaining?integrations after implementation?
  • Submit Incident and Change Requests (e.g., submit bug/fix Incidents; submit upgrade requests) via a formal change process
  • Answer "how to" technical and application configuration questions of other members of the technical team and process owners?
  • Assist in troubleshooting?and resolving?patch / release management issues?and other defects when they arise?
  • Other duties as assigned


EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or . - provided by Dice

Inform a friend!

Similar jobs

Top