PCI Compliance & Helpdesk Specialist - Stonebridge Companies - Corporate (Denver, CO)
Stonebridge Companies Head Office
2021-12-03 11:30:03
Denver,
Colorado,
United States
Job type: fulltime
Job industry: I.T. & Communications
Job description
Salary Range: $85,000 - $100,000 per year.
PCI Compliance / IT Support Specialist
Distinguished ; - in our industry it is all about providing experiences and opportunities for our guests to create lifelong memories through travel. We're perfectionists and visionaries, fueled by innovation and precision. Whether you work at our Corporate office, on property, or anywhere in-between; a job at Stonebridge will be demanding. It also will reward original thinking, hard work, and dedication.
Stonebridge Companies is a privately owned, innovative hotel development and hospitality management company. We manage a portfolio of 60+ hotels across the United States, and provide investor opportunities, hotel development services, hotel management services, and hospitality career opportunities to our partners and team members. We are currently looking to add a PCI Compliance / IT Support Specialist to provide technical assistance to our corporate office located in Denver, CO. You will work with the IT team at Stonebridge to ensure that all hotel properties are PCI DSS-compliant, as well as assist with IT helpdesk issues - from basic account creation and audit, to hardware and software issues in the field and corporate office. If you are computer-savvy, understand PCI DCC regulations and deliver exceptional customer service to end-users, we'd like to meet you!
Delivering daily on Distinguished ; that is what we expect of you, but we also expect you excel at the following:
ESSENTIAL DUTIES AND RESPONSIBILITIES:
-Assist in designing and executing a compliance program focused on PCI data handling.
-Coordinate and assist with SOC and PCI audits, including the delivery of audit evidence and remediation measures to maintain full compliance. Track, document and address PCI compliance issues in a timely manner.
-Work with Stonebridge IT and Accounting / Finance teams to identify and analyze security requirements to align with PCI compliance standards.
-Manage quarterly and annual PCI audits including evidence gathering, security policy changes, and other tasks required to successfully complete PCI and SOC compliance audits.
-Ensure ASV Vulnerability Scans and Penetration Testing are conducted quarterly and annually, respectively with all remediation activities being completed within expected timelines.
-Actively participate in PCI and information security compliance training for all hotels and corporate office and build awareness of PCI compliance requirements.
-Coordinate with the Legal and Risk Management teams to ensure PCI compliance needs are being addressed and tracked appropriately with all partners and third-party vendors.
-Continuously improve the PCI compliance program with new information, procedures, or documentation.
-Draft policies/procedures that govern the security of PCI data across all hotels and corporate office with a specific focus on compliance requirements.
-Install and troubleshoot security and audit software on workstations and servers.
-Must be familiar with remote troubleshooting techniques, have the ability to solve problems and provide clear technical instructions to end users.
-Assist the IT department in addressing Level 1 IT helpdesk needs, including user account maintenance, as well as basic software and hardware troubleshooting.
REQUIREMENTS AND CORE COMPETENCIES:
-Proven work experience in PCI Compliance and Desktop Support environments
-Proven work history in data risk and information security fields
-Proven PCI-DSS knowledge
-Hands-on experience with PCI audit tools, including SAQ forms and vulnerability scan software
-Hands-on experience with Windows Desktop and Server environments
-Hands-on experience of network security practices, anti-virus programs and security software
-Experience working in Active Directory environment, file shares, domain server policies
-Ability to interpret regulations and compliance requirements
-Ability to perform remote troubleshooting and provide clear instructions
-Excellent problem-solving and multitasking skills
-Customer-oriented attitude
-Compliance and risk mindset
-PCI-DSS knowledge in hotel / restaurant fields is a plus
-Must be willing to travel to local and remote hotels, if needed
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SKILLS AND