Technical Consultant

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Job description

Overview:
The Technical Consultant is part of the Service team within the Risk Division of our organization. This individual is a hands-on generalist focused on leading both technical and functional aspects of the full software implementation process, specifically related to our RMIS solution. You will be the face of Origami Risk with our clients, leading discovery and requirements gathering activities, as well as collaborating with team members on configuration, implementation and support.

Origami Risk is proud to be an equal opportunity employer. We thrive and benefit from diversity and are committed to creating an inclusive and equitable environment for all employees. We do not discriminate against any individual based upon race, religion, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, color, sex, national origin, age, marital status, military or veteran status, disability, or any other characteristic protected by applicable law.

Responsibilities:
Communicates design and architecture decisions to senior consultants and Client Executives and supports their efforts during execution phase.

In collaboration with the Project Manager, directs work efforts of project team (Client Executive, Data Conversion Analyst, Risk Business Analyst).

Develops business and workflow strategy.

Hands on configuration of system per direction of senior consultants and Client Executive, including building integration, data conversions and unit testing

Make recommendations on system configuration to support a client's business goals and objectives.

Provide feedback on existing products and contribute to the design of new product features. Liaison between customer use and the product road map. (Act as a conduit between customer and product team to communicate customer feature requests and product gaps.)

Manage project plans and drive overall project accountability.

Qualifications:
Bachelor's Degree Required

3+ years of SaaS implementation and client relationship experience

Experience in Risk Management or Insurance a plus

Experience with SQL, XML, HTML required, Java/C# a plus

Project Management background with proven success at driving customers to on-time and successful implementations.

Ability to work cross functionally and collaborate with others

Who We Are

Origami Risk is an industry-leading provider of integrated SaaS solutions for the risk and insurance industry-from insured corporate and public entities to brokers and risk consultants, insurers, third party claims administrators (TPAs), and risk pools. We deliver a full suite of risk management and insurance core system solutions from a single, secure, cloud-based platform. We have a singular focus on helping clients achieve their business objectives by developing, implementing, and supporting our technology solutions.

Founded in 2009 by Risk Management Information System (RMIS) industry veterans, over the past decade Origami Risk has received more than two dozen awards for service excellence, technology innovation, and workplace culture. In addition to inclusion in Deloitte's Technology Fast 500™, a ranking of the 500 fastest-growing tech companies in North America, Origami Risk also has been repeatedly recognized by Inc. magazine as one of the "Best Places to Work" and Best and Brightest® Companies To Work For in the Nation by the National Association for Business Resources (NABR).