Technical Business Analyst

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Job description

ICF is seeking a Technical Business Analyst to work in our Golden, Colorado office. In this role, you will work with product managers, technical architects, developers, and stakeholders to help define and organize business and technical requirements for our quantitative data processing, reporting, and customer insights platform for products relating to both traditional utility energy efficiency programs and new clean energy programs. This involves interviewing stakeholders to help refine and maintain requirements and keep product documentation current. Product documentation includes data mapping spreadsheets, product feature documentation, and configuration information for client implementations. Projects assigned will include high-profile and data-centric products.

This is a role for someone who likes to roll up their sleeves and really dive into the details. Candidates should be comfortable working on a software product development team following a scrum development methodology. Candidates should appreciate a collaborative environment but be highly independent and motivated to follow-up on tasks without prompting. Our software solution is quantitative and analytical so a desire and experience to work on complex subject material with a lot of nuance is a must.

Key Responsibilities:

• Create stories and tasks in JIRA to support the execution of client deliverables
• Ensure proper execution of operations work and dev-ops work (enhancements to current products)
• Lead meetings with stakeholders and help prepare functional requirements documentation, including business requirements, functional specifications, and user stories
• Generate requirement specifications, use cases, process flow diagrams, and other system documentation into concise and specific language to facilitate stakeholder understanding
• Independently oversee project delivery through task tracking and project management using project management tools
• Work with and assist QA team to develop and implement test cases and acceptance criteria for releases
• Provide stakeholders training and one-on-one technical assistance
• Develop an understanding of the operational processes and procedures and take initiative on process improvements
• Support agile processes to prioritize workflow and ensure deadlines are met within an agile sprint framework.

Qualifications:

• BA/BS in quantitative subject (math, engineering, science, etc.) or demonstrated experience with technical or quantitative topics
• 5+ years of experience
• Experience with agile software development process
• Able to clearly define and document business processes and software requirements
• Enjoys developing system documentation to track issues and to work with developers to ensure that requirements are being met
• Balances and prioritizes multiple projects to meet goals, deliverables, and deadlines
• Works collaboratively and cohesively in a team environment
• Comfortable managing projects that leverage statistical modeling techniques
• Interest and experience with marketing outreach, especially email outreach, a plus
• Comprehensive knowledge and experience in MS Office products
• Knowledge and experience with Smartsheet, JIRA or Confluence a plus

Professional Skills:

• Extremely well-organized with a high appreciation for details
• Excellent verbal and written communication skills
• Strong analytical, problem-solving, and decision-making capabilities
• Team player with the ability to work in a fast-paced environment
• Resourceful and self-motivated
• Excellent interpersonal skills including courtesy, professionalism, and a cooperative attitude
• Exceptional attention to detail in communication and deliverables

In accordance with the EPEWA, based on the qualifications and experience required, the annual salary range for this position is $76,000 - 95,000 per year. For more information regarding our benefits, click here.

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Working at ICF

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. If you're seeking to make a difference in the world, visit to find your next career. ICF-together for tomorrow.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

COVID-19 Policy: New or prospective U.S. employees must provide proof of complete vaccination on the date of their commencement of employment. If selected for employment, you will provide proof of your full vaccination status, defined as vaccinated two weeks after receiving the requisite number of doses of a COVID-19 vaccine approved or authorized for emergency use by the FDA.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law and Pay Transparency Statement.

Golden, CO (CO15)