Network Administrator - Year Round - Full Time

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Job description

Who We Are: Steamboat- Ski Town, U.S.A. ® is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community.

Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you!

Perks & Benefits: Year Round employees at Steamboat are eligible for medical, dental, vision, legal plan, pet insurance, PTO and Vacation, Paid Parental Leave, health saving account with employer contribution as well as the perks and benefits that all Steamboat employees enjoy. These include a IKON Base Pass ski pass for you and Alterra Mountain Company pass for eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets subject to restrictions, reservations and/or blackout dates. Steamboat also offers a 401(k) plan with a generous company match, (eligibility rules apply), Employee Assistance Program, and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education.

The Network Administrator assists in the operational support for server operating systems, their services. Provides Tier 1 and Tier 2 operational support, on the job training in IT best practices, process, and protocol.

Detailed job description, including responsibilities, work performed, tools or equipment used, etc.:

• Layer1 and Layer2 network support and Maintenance
• Voice call routing Tier 1 support
• Participation in Local and enterprise-wide IT projects
• Monitor and correct network performance issues
• Special projects (research/analyze technical opportunities)
• Create/Update documentation used by IT staff & end users
• Plan/Manage Change Management when required
• Mentoring and Cross-Training of System Specialists
• Assist Systems Administrator
• Respond to off-hour emergencies
• Guide and teach employees; Advise how technology can contribute to SSRC
• Ensure understanding and compliance with all company policies and procedures as well as any regulatory requirements
• Other duties, as assigned

Minimum skills, experience, education and ability required for this job:

• College degree in Computer Science or Computer Engineering preferred, or relevant experience
• Minimum of 5-7 years of previous IT experience and network administration preferred
• Interconnecting Cisco Networking Devices 1 (ICDN1) or equivalent
• Interconnecting Cisco Networking Devices 2 (ICDN2) or equivalent
• Ability to problem solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates and co-workers
• Ability to be a consistent role model for company's Service Excellence standards

Physical requirements:

• Must have ability to clearly read and communicate in English both verbal and written
• Must be able to operate and sit at computer workstation for extended periods of time
• Must be able to operate a snowmobile and successfully complete annual snowmobile training.
• Must be able to ski or ride to all network infrastructure locations on the Mountain
• Must have a valid Colorado Driver's License and meet our insurability standards

Miscellaneous information:

• This is a salaried exempt position and is not subject to overtime pay
• Employment for this job is contingent upon the successful completion of a background check
• Position requires working weekends and holidays as needed

The base salary range below represents the low and high end of the Steamboat Ski & Resort Corporation salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski & Resort Corporation's total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.

Steamboat area base salary range: $57,000 - $84,000 per year

Steamboat Ski & Resort Corporation is an equal opportunity employer