The Ponds Property Caretaker & Resident Assistant - Year Round - Full Time

Job description

Who We Are: Steamboat- Ski Town, U.S.A. ® is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best experience in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships and a rooted sense of community.

Who We're Looking For: Friendly folks who want to work at the best ski resort, play in Champagne Powder and meet friends from around the world. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care about each other, our mission, our environment, and our communities. If you like to provide incredible guest service with a friendly attitude, you're ready to join our team. If your dream job includes skiing and riding, interacting with guests, rewarding work, free concerts, fireworks, employee parties and more-we'd love to hear from you!

Perks & Benefits: Steamboat offers many exciting perks and benefits including a Steamboat ski pass for you and eligible dependents, competitive compensation, free bus passes to surrounding areas, retail/rental discounts, food & beverage discounts, industry pro deal discounts, friends & family discounted tickets subject to restrictions, reservations and/or blackout dates. Steamboat also offers access to employee housing (based on availability and employment status), a 401(k) plan with a generous company match, Employee Assistance Program, Accrued Sick Pay and a chance to learn and advance within Steamboat Ski & Resort Corp. Steamboat employees are also eligible for discounted tuition with partner online universities for all Alterra Mountain Company employees to further their education.

The Ponds Property Caretaker & Resident Assistant functions at The Ponds at Steamboat, a 120 unit complex owned and managed by Steamboat Ski and Resort Corp. This position assists with ensuring housing rules, policies and procedures are followed, takes care of the properties basic maintenance needs and upkeep of grounds, and assists with tenant issues.

Detailed job description, including responsibilities, work performed, tools or equipment used, etc.:
• Walk property on a daily basis, monitor and address the overall appearance of the property and parking lot including snow removal, picking up trash, securing dumpsters and working with tenants to maintain cleanliness of property
• Respond to tenant issues/concerns in a timely manner
• Perform maintenance duties including light bulb changing; minor plumbing and electric fixes, etc. (will train).
• Perform biweekly unit inspections
• Assist with ensuring housing rules, policies and procedures are followed
• Respond to security matters as necessary
• Prepare units for new tenants
• Frequent communication/coordination and work closely with Facilities and Housing Manager
• Provide afterhours tenant check ins; follow up on tenant check outs, room inspections, etc. as needed.
• Assist with unit inventories and moving items including furniture, appliances, household items, etc.
• Oversight and quality control of landscape maintenance related to irrigation & landscaping
• Landscaping operation: mowing, weed whacking, tree pruning, flower planting, watering, weeding, irrigation repair, etc.
• Operate Heavy Equipment - snow removal maintenance in areas using the skid steer, posi track and plow.
• Inspect, clean, fuel and maintain equipment
• Compliance with all company policies and procedures as well as any regulatory requirements
• Other duties, as assigned

Minimum skills, experience, education and ability required for this job:
• Must have strong communication, conflict resolution and negotiation skills
• Must be able to live on premises in a two bedroom unit and be available for on call rotation at varying times of the day/night
• Minimum one year experience in residential maintenance and groundskeeping
• Operating experience on flat/ sloped ground with small equipment, construction related job
• Basic residential maintenance and repair skills, required
• Ability to safely operate a Skid Steer (will train)
• Must meet SSRC minimum driving standards and have current Driver's license; a successful motor vehicle record background check is required.
• Interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski and Resort Company's Service Excellence standards

Physical Requirements:
• Must be at least 21 years of age
• Communicate clearly in English, both verbal / non-verbal, and written
• Must be able to walk and climb up and down stairs often in winter weather conditions
• Must be able to walk frequently around complex including walking upstairs, picking up trash, shoveling snow, operate snow blower, often in inclement weather and icy conditions
• Must be able to lift, carry, or move items up to 50 lbs. unassisted including but not limited to boxes, furniture, appliances, and other household items

The base hourly pay range below represents the low and high end of the Steamboat Ski & Resort Corporation hourly pay range for this position. Actual pay will vary and may be above or below the range based on various factors including but not limited to experience, education, training, location, merit system, quantity or quality of production, responsibilities, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski & Resort Corporation's total compensation package for employees. Other rewards may include short-term and long-term incentives and many region-specific benefits.

Steamboat area base hourly pay range: $18.00 - $22.00 per hour

Steamboat Ski & Resort Corporation is an equal opportunity employer