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PLADS Program Manager
AFLAC
2021-12-03 13:34:06
Farmington,
Connecticut,
United States
Job type: fulltime
Job industry: Other
Job description
Job Summary
The Program Manager is responsible for the delivery of all projects and work efforts for the defined program space. This includes the planning and prioritization of work and managing program level stakeholder engagement. The Program Manager should ensure that all guidelines and documented processes are followed through the project lifecycle. The Program Manager will manage and develop or lead teams that consist of Business Analysts, Solution Architects, Developers and Quality Assurance resources. The Program Manager will also be responsible for managing team capacity, project assignments, and overall team cohesion and performance.
Principal Duties & Responsibilities
Leads the resources within the team
Acts as a champion and sponsor of the defined program space for the technology organization
Manages program level governance, facilitating prioritization with business stakeholders
Delivers on commitments within resource and budget constraints
Ensures that appropriate Software Development Lifecycle (SDLC) processes are followed while delivering on commitments
Plans and manages resource assignments within the Delivery Team in support of project demand and development objectives
Manages the resolution of issues within the delivery team and serves as an escalation point for project issues
Performs resource planning based on program needs and capacity
Performs other related duties as required
Education & Experience Required
Bachelor's Degree In Computer Science or a related field
Minimum 5+ years experience in Life, Absence and/or Disability industry
Minimum 5+ years experience working as part of an Agile tea
4 years in a supervisory/managerial capacity in a complex business environment involving multiple business issues
Or an equivalent combination of education and experience.
Job Knowledge & Skills
Competencies
Acting with Integrity - Clearly states goals and beliefs; lets people know his/her true intentions; does what he she said they would do; follows through on commitments
Communicating Effectively - Expresses ideas and information in a clear and concise manner; tailors message to fit the interests and needs of the audience; delivers information in a manner that is interesting and compelling to the listener
Pursuing Self-Development - Demonstrates ambition and desire to move forward in his/her career; engages others in discussions about career development; seeks feedback on ways to increase his/her performance; takes advantage of opportunities to build new skills and capabilities
Serving Customers - Builds strong relationships with customers; stays aware of customer needs, concerns and satisfaction; responds promptly to customer questions and requests; effectively manages
Supporting Change - Enthusiastically participates in new change initiatives and programs; focuses on reasons why changes will work and how they will be beneficial
Supporting Organizational Goals - Actively supports organizational goals and values; demonstrates enthusiasm toward the companys goals and mission; aligns actions around organizational goals
Working with Diverse Populations - Shows respect for the beliefs and traditions of others; encourages and promotes practices that support cultural diversity; discourages behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain background
#DICE