IT Business Systems Analyst -

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

The person selected for this IT BSA role must understand & analyze customer data flow & processing functionality to identify control improvement opportunities. Communicate opportunities to stakeholders. Create technical design for recommended controls. Candidates should be in the US located in Eastern or Central time zone. (daily interactions with the off shore collaboration with India and European teams)

Engagement & Project Overview - Enterprise System Operating Controls (ESOC) team is an Enterprise-wide capability to assess and build controls for interactions between Applications. Currently 100+ critical applications in the organization use our services and the engagements have proven to be very helpful in preventing High Impact Quality Incidents.

If you are located in the East Coast or Central US Time zones, you will have the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:

• Perform gap analysis on customer data feeds using pre-defined Control best practices and identify Gaps/propose recommended controls
• Work with applications teams to create technical design for controls
• Support Control developers, testers during implementation and control operations team during transition
• Aid in the resolution of production issues related to control operations
• Act as liaison between business/application teams and internal other ESOC teams (Control Operations, Automation, Testing etc)
• Create and own various assessment & development artifacts as needed - Interaction Details Worksheet (IDW), SACD, DFD, Policy & Procedure documents, User Stories, User Manual, Business Workflows, Screen mockups/prototypes and present the findings/recommendations to application teams/customers
• Gather and prepare analysis based on information from internal and external sources to evaluate and demonstrate program effectiveness and efficiency
• Research new solutions, suggest business improvements

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Undergraduate degree or equivalent experience
• 4+ years in IT performing Systems Analyst/Technical Program Manager role
• 1+ years of experience working in Agile
• Locations Hartford, CT or Austin TX or Greenville SC (or US East Coast or Central time zones)

Preferred Qualifications:

• In-depth understanding in any development technology (Java or .NET or Data Warehouse etc)
• In-depth understanding of application integration technologies (API, Kafka, FTP, MQ etc)
• Working experience writing SQL in multiple database environments
• Ability to work collaboratively in global project with a positive team spirit and ensure teamwork and coordination
• Excellent analytical, problem solving and data analysis abilities
• Excellent Influencing and negotiating skills
• Flexible with the working hours as he/she needs to closely work with the US counterparts and leadership from application teams
• Good communication skills and the ability to liaison between business and technical teams
• Knowledge of US Healthcare domain
• PMP, SAFE, CSM Certifications
• Acute focus on innovation

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies now require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles require full COVID-19 vaccination as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Colorado, Connecticut or Nevada Residents Only: The salary range for Colorado residents is $64,800 to $116,000. The salary range for Connecticut/Nevada residents is $71,400 to $127,400. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Business Systems Analyst, Telecommute, Telecommuter, Telecommuting, Work at Home, Work from Home, Remote