DIRECTOR, HUMAN RESOURCES AND OFFICE OPERATIONS

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Job description

About us
The American Academy of Actuaries is a D.C.-based 19,500+ member professional association whose mission is to serve the public and the U.S. actuarial profession. Academy members include consultants, corporate executives and staff, regulators, government officials, academics, and retired actuaries. Their areas of practice cover pensions, life insurance, casualty insurance, health insurance, financial reporting, risk management, and more.
The Academy assists public policymakers on all levels by providing leadership, objective expertise, and actuarial advice on risk and financial security issues. The Academy also sets qualification, practice, and professionalism standards for actuaries credentialed by one or more of the five U.S.-based actuarial organizations in the United States.
Many of today's most pressing public policy issues require the sound application of actuarial principles. The Academy provides actuarial expertise and advice to public policy decision makers on a wide array of issues that require the special set of skills and qualifications that actuaries offer.
Responsible for the overall administration and coordination of the human resources function, including talent development and engagement strategy, employee benefits and compensation, recruitment/employment, development of personnel programs and policies and recommendation of policies and practices to senior management, employee relations, training and professional development, payroll processing and office facilities management responsibilities.
Responsibilities and duties:
1. Work with senior leadership team to develop and execute a talent development and engagement strategy that supports and strengthens a culture of high-performance, collaboration, inclusiveness, and respect.
2. Effectively implement and manage use of technology, platforms, and third party vendors to support and optimize HR-related needs within the organization.
3. Develop, recommend, and implement personnel policies and procedures; prepare and maintain employee handbook on policies and procedures. Answers any questions and/or requests from staff to provide clarification on policies and procedures.
4. Annually review and make recommendations to executive management for improvement of the Academy's policies, procedures, and practices on personnel matters.
5. Stay current on recent federal, state and case law changes and monitor labor law updates and human resource publications for compliance issues that affect human resources and the company.
6. Conduct new hire orientation program to include the review of company policies and benefits, office procedures, personnel forms, timesheets, pay administration process, performance appraisal/review process, scheduling of orientation meetings with top management.
7. Administer and direct all benefit programs, including but not limited to medical, dental, vision, life, short-term and long-term disability, flexible spending, 401(k) and pension plans. Assist in annual review/renewal of benefit plans, coordinate benefits enrollment and annual open enrollment meetings.
8. Assist the staff in understanding of the company benefits and resolve any discrepancies. Communicate benefit changes in a timely manner.
9. Establish relationships and interface with benefit providers, pension benefits providers, insurance brokers and third-party administrators; review and submit all invoices for benefit services. Assure that all additions/deletions/changes in coverage are communicated to insurance carriers.
10. Coordinate training and professional development to develop and strengthen employee skills, enhance productivity and quality of work to assist in the retention of the Academy's employees.
11. Assess the training needs of individuals and departments and guide them through the most appropriate training method.
12. Coach managerial staff to develop their strategies for mentoring, developing and evaluating employees fairly and consistently.
13. Manage the recruitment efforts for all exempt and nonexempt personnel, and temporary employees. Oversee the placement of advertisements in newspapers, association publications and Internet web sites; coordinate available positions with temporary staffing agencies. Accept resumes and screen applicants, interviews, and assists with final decision process as appropriate (administrative support staff). Coordinate with hiring department director on job offers and salary negotiations.
14. Conduct employee separation process: exit interviews, cancellation of benefits, COBRA administration, termination/severance paperwork, final monies due, issuance of benefit certificate of coverage, review of employment reference policy.
15. Oversee performance evaluation and salary administration programs. Manage the annual performance evaluation process; prepare and distribute forms and procedures to management.
16. Oversee maintenance of personnel files and record keeping reports.
17. Manage employment and salary verification requests, social security, public assistance, internal revenue service, and garnishments.
18. Coordinate with Finance Director on annual update of compensation program; review job descriptions and revise as appropriate; conduct annual salary surveys when requested.
19. Resolve employee disputes that would disrupt the workplace. Facilitate resolution of personnel problems/issues that arise and advise management on disciplinary action.
20. Communicate personnel matters with the Executive Director, as necessary. Consult with legal counsel as appropriate, and/or as directed by the Executive Director on personnel matters.
21. Communicate changes in the Academy's personnel policies and procedures and ensure proper compliance is followed.
22. Oversee semi-monthly payroll processing and employee leave balance record keeping.
23. Manage the office management responsibilities to include purchasing of office supplies, office equipment and furniture, renewal of equipment contracts, space arrangements; responsible for mailroom and office equipment maintenance; respond to staff office requests. Act as liaison with building management for decisions regarding company's office space requests or other issues regarding the office space. Additionally, negotiate costs, troubleshoot problems and coordinate with vendors and building management on major office renovations.
24. Oversee and manage the front desk administration (receptionist) and responsibilities for incoming telephone calls to staff. Manage the administrative support staff by assigning daily front desk duties as appropriate to them, to relieve the receptionist daily for lunch and breaks and for coverage during the receptionist absences, to include if necessary, providing temporary staffing receptionist personnel as coverage for extended receptionist absences (i.e., vacations and extended sick leave.)
25. Act as one of the staff member liaisons on the personnel and compensation committee.
Knowledge, skills, and abilities necessary:
1. Experience in developing and implementing talent development and engagement strategies.
2. Utilization of new technologies to optimize HR needs and culture-related initiatives.
3. Extensive background in the principals and practices of human personnel administration; benefit laws and regulations; knowledge and understanding of insurance regulations, plan designs and third-party record keeping/administration.
4. Experience in administering employee benefit plans and 401(k) & pension retirement programs; policy and procedures development, staff recruitment, training and professional development; payroll processing, and office/facilities management.
5. Ability to prioritize and plan work activities, use time efficiently and develop realistic action plans.
6. Ability and willingness to make decisions, exhibit sound and accurate judgment and make timely decisions;
7. Ability to present facts and recommendations effectively in oral and written form;
8. Ability to establish and maintain effective relationships with management staff, employees, and the general public;
9. Experience in maintaining confidentiality in personnel matters and consistently demonstrate a positive and respectful attitude.
10. Ability to identify and resolve problems in a timely manner; and gather and analyze information.
11. Ability to delegate work assignments, give authority to work independently, set expectations and monitor delegated activities.
Education and experience required:
Bachelor's degree and a minimum of eight to ten years' experience in the human resources field or equivalent combination of education and experience preferred. Additionally, background must include a minimum of four plus years of managerial/supervisory experience.
Master's degree preferred.
SHRM designation preferred.
The Academy offers a professional and intellectually challenging work environment, competitive compensation, and comprehensive benefits. **Send resume with cover letter and salary requirements to HR Mgr., American Academy of Actuaries.
Job Type: Full-time
Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday

Supplemental Pay:

• Bonus pay

COVID-19 considerations:
In accordance with the Academy's duty to provide & maintain a workplace that is free of known hazards..... click apply for full job details