ELECTRONICS TECHNICIAN, GS13 (Open to Current FBI Employees Only) - IT Enterprise Services Division (ITESD) - Washington, DC

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Job description

Title: ELECTRONICS TECHNICIAN, GS13 (Open to Current FBI Employees Only) - IT Enterprise Services Division (ITESD) - Washington, DC
Open to current , permanent FBI employees in all locations
Opening Date: July XX, 2021
Closing Date: July XX, :59 pm (EST)
Questions regarding this opening should be directed to HR Specialist Danielle Artis at .
Job Summary
Position: Electronics Technician, GS 0856-13
Division: IT Enterprise Services Division (ITESD)
Unit: International Service Unit
Location: Washington, DC
Working Hours: 8:00 a.m. to 4:30 p.m. (Work hours may be flexible and/or required outside of normal work schedule.)
Salary: GS-13: $103,690.00 - $134,798.00
Full Performance level: GS-13
Number of Positions Available: 1
Duration: Full Time
Additional selections may be made from this announcement to fill positions within the same division when the position includes substantially the same duties, responsibilities, and qualifications.
Key Requirements
Must be a current, permanent FBI employee.
Must be able to obtain an SCI clearance.
Must be able to pass a US Government physical exam.
Travel is required 25% to CONUS and OCONUS and to off-site facilities.
Selectee will be required to complete form FD-887, Request for Access to Sensitive Compartmented Information (SCI)

Major Duties

• Function as the technical customer service representative and subject matter expert for IT related issues for all international customers located in FBI Legat offices, sub-offices, and COCOMs worldwide.
• Detect, troubleshoot, diagnose, and resolve desktop / server / network failures.
• Provide information, guidance, and instructions on the use of desktop computer hardware and software products; as well as mainframe applications and systems.
• Implement, maintain, test, and administer standardized desktop computer hardware, software, and network configurations.

Qualifications and Evaluations
Please make sure your specialized experience/requirement(s) can be identified in your resume. Applicants must meet the qualification requirements by the closing date of this announcement.
Your application will be evaluated and rated under the FBI's Candidate Rating Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed in this announcement and will be compared to your responses to the online assessment questionnaire. High self-assessment in the vacancy questions that is not supported by information in your resume, and/or supporting documents may eliminate you from Most Competitive status.
If you are deemed Most Competitive, you will be referred to the selecting official for further consideration.
All applicants will be rated on the following Competencies:

• Electronics
• Initiative
• Problem Solving/Judgment
• Customer Service

Specialized Experience (SE):
GS-13: Applicant must possess at least one (1) year of specialized experience equivalent to the GS-12 grade level. SE is defined as follows:

• Experience modifying equipment to meet the FBI's operational needs, troubleshoot issues in the field, and resolve technical problems.
• Experience independently researching and evaluating existing technical processes and procedures to document findings in order to provide recommendations for improving workflow, efficiency and overall effectiveness.

How to Apply

For detailed instructions related to applying, uploading documents, withdrawing an application or updating your application, please review instructions on How to Apply . If applying online is a hardship, please use the contact information listed in the vacancy announcement prior to the closing date for assistance.
Required Documents
To apply to this position, interested applicants must provide a complete application package by the closing date which includes:

1. Your resume, specifically noting relevant work experience and associated start and end dates
2. A complete assessment questionnaire
3. MOU (if using to qualify)

You must complete this application process and submit any required documents by 11:59 p.m. (EST) on the closing date of this announcement. If applying online is a hardship, please contact the HR Specialist listed in the vacancy announcement prior to the closing date for assistance.
What to Expect Next
Once your complete application is received we will conduct an evaluation of your qualifications and determine your ranking. The Most Competitive candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of your status throughout the process.
Additional Information

• Failure to provide necessary and relevant information required by this vacancy announcement may disqualify you from consideration. Additional information will not be requested if your application is incomplete. Your application will be evaluated solely on the basis of information you have submitted.
• Management may select at any grade for which this position has been announced.
• Identification of promotion potential in this announcement does not constitute a commitment or an obligation on the part of management to promote the employee selected at some future date. Promotion will depend upon administrative approval and the continuing need for an actual assignment and performance of higher-level duties.
• Limited Movement: Policy has been implemented wherein support employees entering a position through a competitive OR non-competitive action may be precluded from moving to another position within the Bureau by means of reassignment or change to lower grade for a minimum of 12 months.
• Exception to Limited Movement: HRD will waive this limited movement policy for qualified employees who had received an official notification letter that their current position is being relocated to Redstone Arsenal in Huntsville, Alabama by 2021 so those employees can compete for a position elsewhere.
• Probationary employees are precluded from being considered for all job opportunities until 12-months of their two-year probationary period has concluded. Probationary employees may be considered for competitive vacancies that are advertised within their respective division or field office after serving 90 days within the FBI.
• Candidates will not be considered if currently on a Performance Improvement Plan (PIP); a Letter of Requirement (LOR); or have failed a PIP or LOR and are currently awaiting the final action by HRD.

a. A Performance Improvement Plan (PIP) is a 90-day written developmental plan for an employee whose performance on one or more critical elements is rated "Inconsistent."
b. A Letter of Requirement (LOR) is issued when a supervisor identifies leave abuse and/or when frequent absences negatively impact operations of an office.

• Relocation expenses will be borne by the selectee, except FBI employees returning from LEGAT assignment. Employees returning from LEGAT assignments must advise the Staffing Unit, Administrative Unit, and the International Operations Unit of their application to apply.
• Candidates receiving a transfer of physical location, whether at the expense of the FBI or not, will be required to complete a one year commitment to the assignment, prior to moving to a new position at the FBI. The 12-month waiting period begins the day an employee reports for duty at the new location.
• Employees selected for promotions at the GS-12 level or higher, as well as employees selected for positions where a transfer of location is required, will be processed through the name check program prior to being notified of their selection.
• Memorandum of Understanding: Work performed outside assigned duties (that would not normally be documented on a SF-50, i. e., back-up duties), has to be documented in detail by an immediate supervisor in order to receive full credit for amount of time worked in that position. If no documentation is furnished no credit will be given for time worked in that position. The following notations must be specified in the documentation (Memorandum of Understanding):

a. Percent of time worked in the particular position (cannot conflict with main duties)
b. The month/year work began
c. Frequency worked (i.e., daily, monthly, etc.)
d. Specific duties performed
Attach the Memorandum of Understanding to your application in the "Cover Letters and Attachments" section of My Career Tools on the Careers Home page. Please upload the attachment as type "Other."
Nepotism
Nepotism is the act of favoring relatives in the hiring process, and is prohibited by law. Public officials are prohibited from hiring or promoting relatives or relatives of officials in their chain of command, as well as actively or indirectly endorse a relative's appointment or promotion.
During the hiring process, all selected candidates and FBI hiring managers will be required to certify they are not related to anyone involved in the hiring process.
Reasonable Accommodation Request
The FBI provides reasonable accommodations to qualified applicants with disabilities. If you need a reasonable accommodation for any part of the application and/or hiring process..... click apply for full job details