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Legal Application Analyst

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Resource 1

2021-12-03 07:32:14

Job location Washington, District of Columbia, United States

Job type: fulltime

Job industry: Legal

Job description

Resource 1 is in need of a Legal Application Analyst for a REMOTE contract position for our client in Chicago, IL. The contract will start at 6 months but has a high likelihood of extending and/or converting into a permanent position. The position requires experience supporting critical legal productivity applications such as Litera Desktop Suite, Forte document assembly, and iManage FileSite. Individual should have a strong background utilizing the Microsoft Office Suite.

Responsibilities:

  • Demonstrate expertise in all Litera core products and other legal productivity solutions, including Forte document assembly and iManage FileSite/DeskSite
  • Administer legal applications with the ability to run installation and configuration .exe files.
  • Create custom ribbons and control configurations in Microsoft Word and Office.
  • Perform configuration management of firm application programs (SCCM).
  • Provides oversight and backup support for regular maintenance of applications.
  • Ensures preventative maintenance.
  • Handle incoming Level 2 and Level 3 support calls from clients for Litera Desktop and other legal technology issues. Work with software vendor support teams to resolve product issues.

Qualifications:

  • 4-5 years of relevant work experience within a law firm, law department, technology vendor, or other internal legal roles. Internship/relevant work experience within a legal professional services firm is preferred.
  • 4-5 years of experience supporting legal applications. Ideally, with knowledge of the Litera desktop products.
  • High degree of comfort using Microsoft products (Microsoft Word, PowerPoint, Excel, OneNote, M365/Teams). Ability to produce well-laid-out documents.
  • Knowledge of Document Assembly concepts experience is highly desired.
  • Ability to deconstruct problems in a logical and structured manner.
  • Diligently solves problems.
  • Ability to communicate issues and status in a clear and timely manner.

Skills/ Environment: Litera, Forte, iManage, MS Office 365, SCCM, SharePoint

- provided by Dice

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