Marketing and Communications - Instructional Design - Associate

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Job description

Company Description

At Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to impact the future of the housing industry while being part of an inclusive team thriving in an energizing environment. Here, you will help lead our industry forward and make your career.

Job Description

THE IMPACT YOU WILL MAKE

Responsibilities

The Marketing and Communications - Instructional Design - Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities

As a valued colleague within the Single-Family Marketing team, you will create learning experiences across several modalities that prepare our consumers to be more informed about the home buying and mortgage process and also help our partners better utilize our platform, policies and tools. You'll be responsible for developing courses, materials, guides, and other training content that will empower learners in new ways. You'll help learners acquire the knowledge, skills and competencies needed to ensure sustainable access to homeownership and advance our mission to facilitate equitable access.

Qualifications

THE EXPERIENCE YOU BRING TO THE TEAM

Minimum Required Experience

• 2 years
  

Desired Experience

• 4 years experience
• Bachelor degree or equivalent in Instructional Design, Communication Design, Graphic Design, Digital Marketing, or related field
  

Skills

• The group of skills related to Learning and Training including conducting, developing, and evaluating training, instructional design, and learning management systems
• Design and develop engaging and informative consumer learning solutions. Conduct content and learner analysis to translate opportunities into learning and skill-building solutions.
• Build relationships with cross-functional business partners to review and identify learning needs and understand impact.
• Determine the criteria used to measure learning results, understand learner's performance and develop assessment methods.
• Maintain training content for existing programs to ensure it meets evolving needs. Continuously work to improve training content and processes.
• The group of skills related to Influencing including negotiating, persuading others, facilitating meetings, and resolving conflict
• Adept at managing project plans, resources, and people to ensure successful project completion
• Working with people with different functional expertise respectfully and cooperatively to work toward a common goal
• Skilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understand
• The group of skills related to Business Insight including advising, designing business models, interpreting customer and market insights, forecasting, benchmarking, etc.
• Skilled in creating visual concepts, creating content, and editing content by hand or with the help with computer software to communicate ideas
• Experience running, monitoring, and updating LMS
  

Tools

• Experience with digital marketing teams and/or financial services.
• Proven experience in instructional design and with instructional technologies.
• Knowledge of learning theories and instructional design models.
• Demonstrated proficiency with eLearning development tools such as Articulate 360; Articulate Storyline; Adobe Captivate; Vyond or Lectora.
• Video/audio editing software experience.
• Proven ability to manage individual workload with minimal oversight, multiple stakeholders and shifting business priorities.
• Ability to create realistic objectives, engaging learning activities, and compelling courses to enhance knowledge retention.
• Exceptional written, verbal, critical thinking, problem solving, and interpersonal communication skills.
  

Additional Information

The future is what you make it to be. Discover compelling opportunities at careers.fanniemae.com.

Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at .