PERM: Client Services Director (Talent Acquisition Director Level): RPO, ATS, Client Relationships, Metrics, P&L, HEALTHCARE

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Job description

CLIENT SERVICES DIRECTOR: HEALTHCARE

Need strength in dive into details. Measure employees. Hold accountable. Motivate the team while micromanaging them while they launch accounts (first 60-90 days).

Managing new employees for Client and RPO. Adding recruiters like crazy.

A lot of learning. RPO experience would be great. Operational rigor more than anything- detailed oriented and go getter attitude, pushes numbers and metrics

Ideally with Healthcare experience.

Will run Hiring for: Clinical roles, nurses, CNAs, therapists, high volume (500+ / month) would be great.

Strong experience with Technology (launching with TalentCloud), get In and dig In on the tech. Fluent In ATS launches or Implementations, CRMs. Understand how the technology works.

Management experience: 5-10 direct reports, up 20-25 member recruiting team. Indirectly work with SDO (Manila, BA, etc.)

Experience with P&Ls would be good (CSM).

Strategic when they need to be, but comfortable In the weeds.

P&L required for CSDs.

Team Management:

· Lead all recruiting operations capabilities, including sourcing, screening, and coordination functions.

· Work with team day-to-day to meet performance goals and objectives.

· Maximize the use of organization resources to meet goals.

· Responsible for hiring, performance management and career development for a recruiting team of smart, highly ambitious employees in a variety of recruiting and recruiting support roles.

· Work with the Client Services Director to develop recruiting metrics and analytics that provide insights and drive decision, including time to fill, aging, cost per hire, candidate and hiring leader satisfaction surveys, recruiter productivity, source of candidate and hire among others.

· Provide leadership, inspiration and coaching to the recruiting team.

· Establish regular communications with the recruitment team, such as 1-1 meetings, team meetings with established agendas or other regular touch points.

· Drive the team to develop comprehensive, strategic hiring strategies including passive candidate outreach, recruitment marketing plans and utilization of cutting-edge recruitment technologies.

· Manage innovative programs, events and campaigns to build candidate pipeline and drive recruiting strategy to meeting hiring goals.

Client Relationships:

· Showcase an extremely high level of understanding and becomes fully engrained in the client organization including relationships with key stakeholders

· Partner with internal teams and client leaders to ensure successful implementation of new clients.

· Work with Client Services Director to ensure execution of Strategic Account Plans in partnership with client HR and key stakeholders.

· Leads, develops and delivers team meetings and partners with CSD on annual and quarterly business reviews.

· Directly works with Recruiters and hiring leaders to foster relationships and build trust.

Operational Excellence:

· Support recruitment process needs of one or more clients.

· Responsible for metric reports and P&L management.

· Manage the budget and ensure systems are in place to track expenses.

· Drive standardization, continue improvement and consistency of processes and procedures.

· Effectively work as part of the Client Service Management team to share best practices and drive organizational initiatives.

· Additional duties as assigned.

Education:

Bachelor's degree is required. Equivalent experience may be considered.

Experience:

· Minimum of five or more years' results-oriented leadership experience in talent acquisition or human resources.

· Experience leading both virtual and on-site teams in a corporate talent acquisition function either in-house or in an RPO environment.

· Experience using recruitment technologies such as Applicant Tracking Systems (ATS) and social media tools.

Experience hiring in High volume healthcare Field- 3000+

Functional/Technical Knowledge, Skills and Abilities Required:

Strong proficiency in the Microsoft Office Suite.

- provided by Dice