Program Manager for digital fintech tool- Build relationships across volunteer networks

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Job description

There are two (2) components to this digital fintech tool:

1. The "Eligibility Screening Tool" will assist users in determining one's eligibility for selected property tax relief programs in the respective state.
2. The "Form Completion Tool" will assist a user in completing the necessary items to submit a correctly filled out property tax relief application form.

Property Tax-Aide is expanding the program and building out all of its operations, starting with the Partnerships Manager. The program is a startup within the organization and the selected person will need to be good with building processes while being flexible, collaborative, and collegial to help build and scale the program.

RESPONSIBILITIES

• Reporting to the Property Tax-Aide Program Manager and working with other business units within the Foundation, the Partnerships Manager will support the market expansion and growth of the Property Tax-Aide program.
• Support the development and execution of all partnership initiatives including but not limited to: develop and update partner onboarding/offboarding materials, develop and update marketing collateral, develop and execute on partner/volunteer acquisition and engagement strategies
• Maintain and update Property Tax-Aide customer relationship management system.
• Build relationships across volunteer networks, state Offices, community organizations, and governmental municipalities to implement Property Tax-Aide in new states.
• Seek and identify prospective partners to scale the program nationally through a volunteer based channel and licensing model.
• Attend on site meetings at grantee/prospect offices and other events.
• Assist with volunteer recruitment and grant development, management, and oversight.
• Other duties as assigned.

SKILLS OF DESIRED CANDIDATE

An ideal candidate should have some of the following characteristics
• Entrepreneurial-minded problem solver and self-starter
• Comfortable working in a fast-paced and start-up like environment
• Minimum bachelor's degree with 3-5 years of working experience in private or social sector
• Passion for working with vulnerable or under-served populations
• Experience working with diverse communities
• Experience assessing community needs
• Experience collaborating and building partnerships
• Experience delivering presentations
• Experience with HubSpot and Salesforce
• Strong attention to detail
• Project management experience
• Excellent communicator with solid written and verbal presentation skills
• Ability to manage multiple priorities and in a fast-paced, dynamic and ambiguous environment
• Background working with municipal governments a plus
• Ability to travel up to 50% of the time once COVID-19 restrictions are lifted

Reporting and team structure:

• Report to Property Tax-Aide Program Manager and collaborate with Property Tax-Aide team, Tax-Aide team, Communications and Marketing team
• Work closely with Property Tax-Aide core team (5-6 team members)
• Collaborate with Foundation's expert units as required