RevOps Analyst

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Job description

About The Team

The multi-billion-dollar direct mail industry has been left out of the digital age, and it's costing companies billions in wasted time and unrealized growth. Lob automates direct mail & address verification for modern businesses. More than 8,000 companies use Lob's APIs to move faster and create new growth opportunities. One in 2 U.S. households have received mail generated through Lob's platform.

Lob is looking for a RevOps Analyst to help drive our next chapter of growth. Reporting to our Sr. RevOps Manager, you will serve as an early member of our new RevOps team that drives our go-to-market (GTM) strategy and operations, develops best-in-class processes and workflows, manages day-to-day revenue initiatives, and architects the revenue data management.

We offer remote working opportunities in AZ, CA, DC, GA, IL, MA, MD, MI, MN, NC, NV, NY, OR, PA, TX, UT, and WA. You can also work onsite at our San Francisco headquarters.

As the RevOps Analyst, you'll...

• Perform strategic product, market, and customer analyses to identify new growth drivers or opportunities for improvement
• Build scalable and sustainable data models and reporting in Looker, Salesforce, and Gsheets to provide real-time insights and the analytics foundation for the GTM organization
• Monitor data and system rules to ensure data integrity and reliability
• Refine, manage, and scale key weekly and quarterly models and reports
• Collaborate with sales, finance, revenue operations, marketing, and other cross-functional stakeholders to assist in execution of strategic operational projects to increase productivity, operational efficiency, and customer retention

What You Will Bring To This Role...

• 2+ years of experience working in operations, analytics, or a similar role preferred
• Advanced proficiency in Microsoft Excel and SQL, with a desire and aptitude to learn Looker and Salesforce
• Excellent analytical, problem-solving, and optimization mindset
• Familiarity with statistical methods and modeling
• Understanding tradeoffs, thinking critically and suggesting improvements.
• Taking accountability for contributing to the achievements of the team.

About Lob

Lob was built by technical co-founders with a vision to make the world programmable. We offer two flagship APIs (print & mail and address verification) that enable companies to send postal mail as effortlessly as sending emails. Lob is venture-backed by the most reputable investors in tech, and we are rapidly growing our team to shape the future of our company and meet the demands of a quickly growing customer base and dynamic product offerings. As a proud Pledge 1% company, we're committed to leveraging our product, partnerships, and people to drive positive social and environmental impact through Lob.org.

We give our employees a lot of responsibility and ownership of their work. You will have fun at work while engaging in challenging projects with the best and brightest. If you are looking for a progressive, fun-spirited, and mentally stimulating environment, come join us at Lob!

Benefits & Perks

• Health benefits for you and your dependent(s)
• Medical Flexible Spending Accounts (FSA)
• Unlimited vacation policy
• Wellness program (includes monthly stipend or free Barry's Bootcamp classes!)
• Paid parental leave
• 401K
• Paid volunteer time off to support the organizations you care most about
• Commuter & Parking benefits (includes monthly stipend) for those based out of our San Francisco office
• Free lunch, snacks and dinner when working at our San Francisco office
• Dog-friendly San Francisco office
• Allowance for in-person team meetings (all flights and accommodations covered) for those not based out of our San Francisco office
• Home-office setup and phone/internet stipend for those not based out of our San Francisco office

Ground floor opportunity as an early member of the Lob team; you'll directly shape the direction of our company

Our Commitment to Diversity

Lob is an equal opportunity employer and values diversity of backgrounds and perspectives to cultivate an environment of understanding to have greater impact on our business and customers. We encourage under-represented groups to apply and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or criminal history in accordance with local, state, and/or federal laws, including the San Francisco's Fair Chance Ordinance.

#86 on Y Combinator's Top Private Companies List 2021

BuiltIn Best Midsize Companies to Work For 2021

2020 Inc 5000 List of the Fastest-Growing Private Companies

2019 Timmy Awards - Best Tech Workplace for Diversity, Community Favorite in the Bay Area

Deloitte's 2019 Technology Fast 500