Salesforce Sr Business Analyst

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Job description

Job Title: Sr Business Analyst - Salesforce

6+ Months and then CTH

Base Location: Elkridge, MD (Remote)

Responsibilities:

The Salesforce Sr Business Analyst will collaborate with Visual/UI team to conduct user research, draft user stories and meet with product owners to validate and enhance them.

• Coordinate and facilitate exchange meetings to determine needs of customers, as well as to determine the impact of changes
• Collaborate with Visual/UI team to create wireframes for the user stories and review them with users and gather feedback
• Collaborate with Visual/UI designers and add/update stories based on user response
• Work with the scrum master, customers and developers to write user stories which are independent, negotiable, valuable, estimable, small and testable
• Documents workflows and processes based on requirements.
• Work with stakeholders and the project team to prioritize collected requirements.
• Provides training and demonstrations as required.
• Oversee requirements tracking process, and communicate status to customers
• Support the collection and reporting of requirements related metrics
• Verify completion of requirements with customer and service providers, ensuring expectations are appropriately met
• Responsible for ensuring user stories include validation criteria which reasonably covers all areas necessary details for complete testing of the new functionality
• Act as an interface and customer advocate to ensure customer, stakeholder and user needs are being addressed.
• Collaborate with and support developers during their design and development efforts to provide support for their analysis of the story
• Participate as a member of the development team
• Improve and expand knowledge and skills sets with regards to current trends and changes in software development industry and be up to date with latest design trends
• Proactively contribute to the quality of the product by seeking and proposing new or alternate approaches to address the requirements
• Participate in sprint planning, sprint reviews, scrum meetings and other agile activities
• Identify and establish the scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.
• Research, review, and analyze the effectiveness and efficiency of existing requirements gathering processes and develop strategies for enhancing or further leveraging these processes.

Qualifications:

• 5+ years of relevant applications/systems requirements and modeling experience.
• 3+ years of experience on the technical aspects of applications development projects through the full system development life cycle.
• Bachelor's Degree in a related technical discipline, or the equivalent combination of education, professional training or work experience.
• Experience in modern requirement gathering techniques, including creation of user stories, epics, and themes.
• Experience with agile, iterative cycles (sprints).

Technical

• Proficient in Microsoft Office (Word, Excel, PowerPoint, etc.)
• Microsoft Project
• SharePoint
• Proficient in Dev/Ops tools

Residency Requirement

• Must have lived in the United States at least 3 out of 5 years.

Siva Kumar. CH

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