Senior Manager, Workplace Planning and Strategy

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Job description

About JLL -

We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!

Senior Manager, Workplace Planning & Strategy - Markets

The Senior Manager Workplace Planning & Strategy - Markets role will play a crucial role in developing workplace strategy solutions and leading client-facing project engagements around the future of work, return to work, portfolio optimization and more traditional occupancy planning and workplace planning and execution. In addition to a consulting, planning and technical background, the role requires strong presentation and organizational skills. 20-25% travel is required for this role.

What this job involves:

Sales & Workplace Expertise:

* Partner with our brokers and other salespeople for business development and client service delivery.
* Contribute as a key member of client facing teams to develop, implement, & manage Workplace Strategy programs

* Supporting prep meeting, pitch content, as well as attending pitches to win brokerage business

* Prep may include benchmarking current spaces and comparing to industry peers or researching a firm's current workplace environment and identifying areas of potential improvement related to space usage, culture, or demographics

* Utilize JLL and other technologies to perform and/or facilitate programming and space planning exercises for clients. This includes work in Autocad, Revit, BIM and other drafting technologies, along with JLL-proprietary software

* Work with JLL Marketing and Research to create workplace collateral and thought leadership pieces organized by different industry types

* Act as Subject Matter Expert (SME) by staying abreast of current issues and trends in business, corporate real estate, workplace strategies, occupancy planning, and organizational development and through active participation in relevant industry forums and professional associations

* On key projects, lead programming efforts, employee surveys, test-fits, business interviews, mobility assessments, visioning sessions and focus groups

* Manage project document control across projects

* Collaborate with workplace and occupancy planners on benchmarking, trends, recommendations, and report-outs

Relationship Management / Delivery:

* Maintain strong working relationships with internal stakeholder and key clients

* Be the project Engagement Manager for strategic projects

* Act as escalation point for delivery issues

* Manage consistent delivery of Workplace & Occupancy Planning and ensure high level of execution and client satisfaction

The Candidate:

The successful candidate will have a strong combination of Workplace and/or Occupancy Planning experience, the ability to win business, and deliver workplace projects.

Requirements:

* Bachelor's degree required. Prefer Architecture or Interior Design background

* MBA, advanced degree and/or certifications - preferred

* 5+ years' related experience in corporate real estate (office) with experience in workplace strategies, programming, design, and change management. Will also need to understand facilities management, project management, and construction management

* Strong background in business development and point-of-sale presentation skills

* Impeccable and concise communication and presentation skills, verbal and written

* Strong time management skills and demonstrated ability to meet deadlines

* People management experience preferred, but not required

* Proficiency in AutoCad, REVIT, BIM or other drafting technologies is required

* Proficiency in CAFM/IWMS system technologies is preferred

Knowledge & Abilities:

* Ability to work both independently and cooperatively in an agile environment, including virtual collaboration with remote colleagues

* Managed multiple projects and coordinated activities by multiple individuals/groups

* Ability to interpret qualitative and quantitative research data and synthesize into meaningful and actionable results

* Energetic, creative, and willing to work hard in a fast-paced environment; enjoys variety and challenges of consulting work

* Workplace program implementation experience in a corporate setting, working alongside cross-functional real estate, facilities, IT, HR, Finance and change management teams, would be highly valuable

* Current knowledge of corporate enterprise IT infrastructure, tools and technologies desirable

* Exposure to Six Sigma approaches and/or business process development desirable

Skills:

* LEADERSHIP: A leader with exceptional communication skills coupled with excellent active listening skills. Ability to clearly articulate messages to a variety of audiences. Establish and maintain strong relationships on all levels of organization.

* Business Development: Track record as a key sales partner and contributor in working with a variety of internal and external customers and stakeholders in long, complex sales cycles/environments.

* INFLUENCE: Ability to influence others and move toward a common vision or goal. Able to work effectively at all levels in an organization. Must be a team player and able to work collaboratively with and through others

* PROJECT MANAGEMENT: Knows how to effectively structure, staff and manage projects and teams to insure there is clarity of expectation, timely execution, corrective action when needed and successful outcomes.

* ANALYTICS: Has a structured approach to problem solving with a natural inclination for planning strategy and tactics. Drives to fix the ultimate root causes to drive sustainable change.

* CHARACTER: Shows character with high perseverance and resourcefulness required to keep driving and finding ways to get the required steps done.

* FLEXIBLE & ADAPTABLE: Able to work in ambiguous situations. Resilient and tenacious with a propensity to persevere. Forward looking with a holistic approach.

What you can expect from us

We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

We can't wait to see where your ambitions take you at JLL. Apply today!

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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.