Volunteer Engagement Manager (telework position)

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Job description

Overview

AARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence and nearly 38 million members, AARP strengthens communities and advocates for what matters most to families: health security, financial stability and personal fulfillment. AARP also produces the nation's largest circulation publications: AARP The Magazine and AARP Bulletin.

AARP's Community, State and National Affairs (CSN) Group includes Government Relations, Programs, Volunteer Engagement, Community Outreach and Advocacy at the federal, state and local levels. It delivers on AARP's social mission by educating and engaging people 50-plus and their families, strengthening communities, and championing issues that help give people financial and health security.

Establishes volunteer partnerships and leverages internal and external resources to achieve the organization's volunteer engagement goals. Provides assistance to volunteers, staff partners and external volunteer organizations across multiple channels to ensure individuals can effectively contribute to organizational goals and give back to their communities. Collaborates with management to identify opportunities to streamline processes and develop new procedures that support the business unit/department.

Responsibilities

• Anticipates volunteer needs and designs materials, processes, procedures, and programs to best meet those needs.
• Develops and implements volunteer training and leadership programs. Supports volunteer needs and designs opportunities to maximize volunteer engagement
• Recruits, trains, develops, and deploys volunteers in accordance with organizational goals. Aligns volunteers' interests with organizational priorities.
• Ensures inclusion of volunteer perspectives in strategic planning.
• Works with cross-functional teams in the advancement of state and national volunteer strategies and goals.

Qualifications

• Completion of a Bachelor's degree in a related discipline and 6+ years of related experience; or an equivalent combination of training and experience related to the duties of the position.
• Demonstrated ability to think creatively and to facilitate the exploration of unique solutions and approaches to opportunities and challenges.
• Demonstrated ability to coach, facilitate and train both individuals and teams.
• Demonstrated experience and ability in volunteer engagement and management principles and strategies and experience in conveying that knowledge to others.
• Ability to establish, recommend and track metrics for demonstrating ROI on projects.
• Ability to manage multiple projects with attention to detail.
• Ability to prepare concise summaries and to provide sound recommendations related to complex issues.
• Ability to travel (at least 30%) to state offices and regional meetings.
  
• This is an in-office position and the ability to work effectively surrounded by moderate noise is required.
• Demonstrated verbal communication skills required.
  

Compensation and Benefits

AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition; tuition reimbursement; among others.

Equal Employment Opportunity

AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.