Outreach & Operations Manager

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Job description

Outreach & Operations Manager

Position

BroadFutures is a young non-profit committed to revolutionizing the way young people with learning and related disabilities prepare for their futures. The need is great - approximately 1 in 5 Americans, or 20% of the U.S. population, have learning disabilities and less than 505% are employed or finish their post secondary education. BroadFutures is working to disrupt the status quo by providing training, mentoring and internships which foster independence, self-advocacy, and successful preparation for the workforce and higher education. Our commitment is equally focused on ensuring that employers create diverse workplaces that are inclusive of disability.

As Outreach & Operations Manager (OOM), you will report to the CEO and also work directly with our Executive Vice President, program staff, service providers and others. The OOM position is an integral part of our operations, as well as an important ambassador for our mission and impact. The OOM builds and strengthens partnerships and strategic alliances that will extend BroadFutures programming, is an important contributor to BroadFutures outreach events and culture, and also serves as a vital part of our admissions team. To excel in these dual missions, the OOM must be able to find multiple balances, have outreach and operations experience and a passion for, and ability in working with neurodiverse young people. This position is ideal for a highly motivated, detail oriented, self-starter who is comfortable and motivated by working in a nimble, versatile organization, is mission driven, and open to new perspectives.

This is an exciting time to join our team. We have been able to successfully navigate the challenges posed by COVID, developing additional virtual programming and a decision-making model moving forward. You will have the ability to directly impact our expansion efforts and broaden our reach. Your work will vary from outreach and logistics to recruitment and admission, communications, and even some event planning. You will also be charged with logistically supporting the CEO in her efforts to expand and grow the organization.

Organization

As the only program of its kind in the country, we provide college and career readiness programs as well as paid internship programs. We have met with much success to date, serving over 200 young people directly, hundreds more through our outreach programs, and partnering with over 55 employers. Our internships are designed to provide exposure and experience in a professional work environment, while also providing meaningful and economic value to both our participants and employers.

Our highly successful model incorporates innovative training and mentoring for people (generally between the ages of 18 and 26) with learning and related disabilities. Our programs combine communication and drama to deliver a curriculum that incorporates role-play and improvisation. Yoga and mindfulness are also integrated to address stress reduction and tolerance. The result is a motivated, confident, resilient, and skilled young person who is poised to successfully navigate their education or the workplace and employer partners who understand and support the value proposition of hiring diverse talent that is inclusive of disability.

Responsibilities

• Develop a comprehensive outreach plan with goals, objectives, methods, quantifiable outcomes and timelines to help achieve sustainability and annual budget goals.
• Initiate new and maintain and expand existing relationships with potential employers, educational institutions, professionals, donors, and community partners. Develop, schedule and follow up on outreach meetings for the CEO.
• Identify, develop and produce outreach events for the organization - from inception to execution.
• Collaborate and work as part of the admissions team in assessment and selection of appropriate program participants.
• Participate in day to day events, programs and organizational processes, as needed.
• Represent BroadFutures at networking, fundraising and development events

Qualifications

• Bachelor's degree in the area of business, public administration, nonprofit management, or other related field - or experience in similar roles in the disability or special education fields. A Master's Degree is highly desired
• At least 7 years' experience working in the field of learning disability/neurodiversity
• Direct experience with learning or attention issues/neurodiversity is highly desired.
• Demonstrated successful outreach/sales and admissions experience
• Excellent communication and organizational skills
• A keen ability to see the big picture while also a strong attention to details.
• Demonstrated effective and efficient use of time and ability to manage multiple projects and meet deadlines
• A self-starter who takes initiative and finds creative solutions to challenges
• Can work well independently as well as part of a team

Attributes

• Mission driven. You understand the big picture and can easily translate our objectives into social impact.
• Results driven. You smoothly manage through ambiguity and thrive in an entrepreneurial environment. You are a self-starter and are results driven. You are able to easily shift gears, reprioritize, and stay focused on outcomes. You consistently achieve the desired results.
• Customer oriented. Stakeholders respect you for your knowledge and abilities, and find you both approachable and responsive. You are able to be an effective and passionate ambassador for BroadFutures.
• Collaborative. You work well with others to achieve successful outcomes. You demonstrate the ability to understand the needs of an organization. You are able to confidently engage with staff at all levels to define needs and expectations. You share information and you work cooperatively at all levels.
• Strong communicator. You have excellent oral and written communication. You are able to obtain information you need and convey the right information in a direct and pleasant manner. You are articulate and thoughtful, and you communicate your points easily and persuasively. You are able to passionately convey the mission and programs of the organization. You take the time to learn what's valuable and important to others. You are an active and engaged listener. You seek and are eager to implement feedback.
• Highly organized. You have excellent organizational skills. You efficiently track necessary details and are exceedingly diligent about follow up and dissemination of information.
• Curious. You ask questions, listen, and learn - always thinking of more productive ways of doing things. You notice trends and ask why. You like learning new things.
• Business minded. You identify and analyze needs and understand our business model and strategy. You have the ability to learn quickly. You dive into the details, ask intelligent questions, and understand the constraints of others.

What's Attractive to the Right Candidate?

• Your work will have a direct impact on the success of BroadFutures and its participants.
• We are a small organization where you will have the opportunity to work directly with the founder and Executive Vice President and play an important role in helping to expand our programs.
• We are poised to scale and expand our program over the next few years and it will be an exciting time to be part of the growth
• Our staff is enthusiastic and highly motivated by the mission.
• Our board and advisory board are skilled, engaged and supportive.
• Our work environment is collaborative and flexible.
• We offer a competitive salary, commensurate with relevant experience and skills, an excellent benefits package to include four weeks paid time off and 11 paid holidays, health insurance and participation in a 403(b) plan.

To Apply:

Email your resume and cover letter articulating your interest and qualifications for the position to Carolyn Jeppsen at . Please include BroadFutures-Operations & Outreach Manager as the subject of the email.

BroadFutures is committed to a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other basis protected by law. Some positions may require pre-employment screening potentially including a criminal background check, verification of academic credentials, licenses, certifications, and/or verification of work history.

BroadFutures has implemented a mandatory COVID vaccination policy for all employees. Staff unable to be vaccinated may request an exemption under certain circumstances.

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